Director, Site Performance Management
1 week ago
DHL Global Forwarding (DGF) is currently seeking a Director of Strategic Customers to lead and drive business growth within our strategic customer segments.
The ideal candidate will possess a strong understanding of the logistics and freight forwarding industry, specifically in Ocean Freight, with a focus on strategic customer relations and business development.
Build and maintain strong relationships with key stakeholders at customer organizations, including procurement managers, supply chain directors, and executives.Conduct regular business reviews with customers to assess performance, address any concerns, and identify growth opportunities.
Stay updated on industry trends, market conditions, and competitors' activities to identify potential risks and opportunities.
Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:
Bachelor degree in Business Administration, Logistics, or a related field.
Proven experience in a similar role within the logistics or freight forwarding industry.
Strong Ocean Freight market knowledge and insight
Hunter mentality in addition to strong customer relationship building skillset
Proven track record of successfully managing large-scale accounts and achieving sales targets.
Proficiency in MS Office applications, particularly PowerPoint and Excel.
Belong to a diverse and dynamic culture that promotes inclusion, growth and development
Enjoy a flexible, hybrid work environment
The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43,000 employees in 101 countries.
Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.
DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.
Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.
Follow us on social media to learn more about our business and culture:
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