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Store Supervisor- Wetaskiwin

3 months ago

Wetaskiwin, Canada Booster Juice Full time

As Canada's original juice and smoothie bar, Booster Juice remains committed to providing customers with choices they can feel good about.

A leader of providing healthy alternatives in the quick-service food industry, we're consistently looking for new and innovative health products to add to our menu


Today, Booster Juice has expanded to over 400 locations across North America; thanks to our explosive growth, we are looking to expand our team by bringing aboard a full-time
Store Supervisor for our Wetaskiwin location
. We are looking for an enthusiastic leader to help build, mentor, and guide a high-performing team from Day 1.

Responsibilities and essential job functions include but are not limited to the following:

  • Communicates clearly, concisely and accurately in order to ensure effective store operations.
  • Filters communication to the team as directed by the store manager.
  • Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager.
  • Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of Booster Juice.
  • Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
  • Develops positive relationships with store team by understanding and addressing individual motivation, needs and concerns.
  • Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located.
  • Maintains regular and consistent attendance and punctuality.
  • Models a customer comes first attitude, delivers legendary customer service, to ensure they are delivering exemplary customer service.
  • Communicates ideas to the store manager for broader areas of improvement.
  • Supports store manager in implementing company programs.
  • Utilizes and provides direction to staff during their shift on the use of tools to ensure 100% execution of all policies and procedures. Acts using discretion in assessing situations
  • Provides feedback and coaching to improve staff performance recommending to the store manager.
Required Knowledge, Skills and Abilities

  • Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations
  • Ability to use discretion in providing direction to others
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Strong problemsolving skills
  • Teambuilding skills
  • Ability to work in a fastpaced and changing environment
  • Ability to deliver exemplary customer service
  • Ability to work as part of a team

Location:
A Street, Wetaskiwin, Alberta T9A 0T4

Work Location:
In person