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Data Operations Specialist
4 months ago
About Flinks
Flinks drives and empowers financial innovation by pushing the limits of what's possible
As one of the trailblazers and advocates for open finance in Canada, Flinks has rapidly grown from its founding in 2016 to become a leader in financial data aggregation, data enrichment, and open banking.
Trusted by millions of individuals accessing financial services at world-class companies and serving innovators in lending, fintech, digital banking, asset management and insurance, Flinks is continually setting new benchmarks for the future of financial innovation.
We're dedicated to continuing to provide our clients with the tools they need to stay ahead of the competition and drive innovation forward.
That's where you come in.About the team
With a focus on our client experience, this team works on ensuring that our products are always functioning in their best state, that we own our perimeter and present a friendly face to our internal and external clients and partners.
What you'll be doing
- Work on and resolve customer and autogenerated tickets
- Improving and developing the platform for new Datasources using the Flinks' software.
- Receiving live requests in Flinks Context Engine; building out flows for new and unstable sites and categorizing previously unlabeled accounts.
- Maintaining stability of previously labeled sites as well as the Context Engine in production and preproduction environments.
- Identifying sources of instability for data extraction from the Context Engine and communicating issues to other labelers and developers.
- Resolving common issues by updating account categorization (eg. with keywords and metadata) "strengthening" selectors through live calls; refreshed calls; logs; manually editing previously submitted answers; extracting elements from screenshots, etc.
- Supporting developers in resolving complex or systematic bugs.
- Maintaining records of website status for internal communication purposes on a daily basis.
Who YOU are
- Experience in XPath, JSON, HTML, CSS, are required
- Good working knowledge of C#, and Javascript is required
- Understanding of Selenium/WebScraping and Jquery is an asset
- Rigorous, detailoriented, and highly agile
- Resultsoriented, driven, and autonomous
- Coachable. eager to learn, and engaged
- Transparent and a great collaborator
- Excellent communication skills in English, French is an asset