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Technical Writer

3 months ago

Ottawa, Ontario, Canada FRAMOS Full time

ABOUT THE ROLE:

Are you a technology enthusiast with a strong background in creating and maintaining technical documentation looking to make your next move?
We are FRAMOS, an international product-driven tech company of more than 180 amazing people from all over the world.

We are looking for a Technical Writer to join our team to achieve our strategic goals and grow our organization further.

Reporting directly to the Head of Product Management based in Ottawa, Canada, you will be working closely with a team of global product managers and engineers.


Responsibilities:

  • You will be responsible for creating and maintaining product and developer documentation such as datasheets, factsheets and user manuals.
  • You will maintain a repository to track documentation and affiliated references.
  • You will create new internal and external documentation as well as review and rework existing.
  • You will support Product Management and Marketing in content generation and review.
  • You will work with our Technical Solutions and Support team and directly with customers to improve documentation and enhance user experience.
  • You will act as a "beta tester" of our products to generate content early in the process to be available at product launch.


The role can be based in one of our offices in Europe (Munich, Zagreb or Cakovec), Canada (Ottawa) or remotely in Canada (Ontario), Germany or Croatia.


YOUR PROFILE:


As a Technical Writer, you live and breathe our company core values in all your activities and drive them through your team.


  • You are a technology enthusiast and enjoy sharing your knowledge with others.
  • You can explain and simplify complex concepts and processes, and communicate technical content concisely and effectively.
  • You have proven experience in a similar role in technical writing.
  • You have several years of experience with common documentation tools and frameworks, including script workflows and desktop print publishing environments.
  • You are English language fluent written/verbal, German language considered a bonus.
  • You are familiar with InDesign, Photoshop, Git, GitHub, reStructuredText and ReadTheDocs.

About us:

  • More than 180 FRAMOS employees worldwide are passionate about the unlimited potential of imaging and help customers achieve the optimum results from every possible scenario. FRAMOS drives and ensures the entire product development journey. This journey starts with the careful selection of imaging components, like image sensors, lenses, through various 3D technologies, to custom development tailored to individual needs and time frames. FRAMOS listens and understands customer challenges. With innovative solutions FRAMOS ensures successful project outcomes and develops longterm customer relations.

OUR CORE VALUES:

PASSION

  • We strive to be the best at everything we do.
  • We want to learn something new every day.
  • We listen, reflect and understand.
  • We go the extra mile.
  • INNOVATION
  • We constantly improve.
  • We are comfortable proposing unconventional solutions.
  • We develop ourselves personally and professionally.

TEAM SPIRIT

  • We take care of each other.
  • We give and accept help.
  • We give feedback only on behaviour not on people.
  • FAIL FORWARD
  • We try, fail, learn and apply.
  • CUSTOMER 1ST
  • We are passionate about putting our customers at the center of everything we do.
  • We value internal customers just as much as external ones.