Customer Service Advocate
1 week ago
Customer Service Advisor
Key Accountabilities:
- Answering inbound calls pertaining to customer service and billing support.
- Accurately explaining a customer's bill, identifying an overdue balance, and answering account balance questions.
- Process credit card payments and assist with preauthorized payment setup and modification.
- Understanding and explaining promotional offers to customers and confidently resolving disputes.
- Offering entertainment packages and service solutions that add value to the customer and fit their unique lifestyle and financial needs.
- Escalation services to manage complaints that require a Team Leader or Supervisor to make decisions based on guidelines and procedures set out by client.
- Meet KPI targets as set by management and the client
- Other duties as assigned
Core Competencies & Attributes:
- Effective communication skills
- Customer Service experience is an asset
- Punctual, is consistently at work and on time
Experience & Qualifications:
- Call center experience an asset but not a requirement
Job Types:
Full-time, Permanent
Salary:
$16.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
-
Wellness Advocate
1 week ago
Calgary, Alberta, Canada The Mustard Seed Society Full timeAre you passionate about improving the lives of vulnerable populations in the Shaganappi community of Calgary? The Mustard Seed is seeking a dedicated Wellness Advocate to help individuals experiencing homelessness or poverty achieve sustainable and healthy lifestyles by providing system navigation support and connecting them with both internal and external...
-
Calgary, Alberta, Canada Alberta Blue Cross Full timeAlberta Blue Cross is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We're committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working at...
-
Customer Service Assistant/admin
1 week ago
Calgary, Alberta, Canada EXECUTIVE MAT SERVICE Full timeWe are a fast-growing family-oriented, culturally diverse, Canadian Company based in Alberta, and we are seeking a Customer Service /Admin for our Head office in Calgary. The Calgary market brings great growth opportunities and provides exciting career opportunities for the future.We take a team approach to business where the customer and the environment...
-
eCommerce Customer Service Representative
1 week ago
Calgary, Alberta, Canada EECOL Electric Full timeJob Summary:We are looking for a person who is genuinely excited to help customers every single day, no matter how simple or complex their problem. Someone patient, empathetic, and passionately communicative. Someone who loves to talk and correspond. The ideal candidate can put themselves in our customers' shoes and advocate for them when necessary, ensuring...
-
Lead Customer Service Advisor
1 week ago
Calgary, Alberta, Canada Aon Hewitt Full timeJoin Us! Support clients to achieve their benefits opportunities and goals Respond to last-minute requests concerning their benefits program Coordinate with business units for project work Project manage the delivery of work product Provide additional services to solve client problems Coordinate and schedule client meetings Attend annual...
-
Customer Success Manager
1 week ago
Calgary, Alberta, Canada SMYLS Health Full timeJob Title: Customer Success ManagerCompany: SMYLScaLocation:CalgaryAbout Us:Many services provided by family physicians aren't covered by provincial health insurance plans. As the financial strains on family practices increase, properly managing uninsured services is crucial for the financial health of a clinic.Until now family doctors in Canada have had...
-
Petroleum Service and Car Wash Technician
4 weeks ago
Calgary, Alberta, Canada Petro Service Full timeEdmonton Pump Service, a Petro Service Limited company, is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include...
-
Petroleum Service and Car Wash Technician
2 months ago
Calgary, Alberta, Canada Petro Service Full timeEdmonton Pump Service, a Petro Service Limited company, is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include...
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
1 month ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
1 month ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
1 month ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
1 week ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
2 weeks ago
Calgary, Alberta, Canada SWF Marketing Full timeThe customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Agent
1 week ago
Calgary, Alberta, Canada Graybar Canada Limited Full timeGraybar Canada is looking for peoplewith a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...
-
Customer Service
1 week ago
Calgary, Alberta, Canada Color Right Now Ltd Full timeColor Right Now is a full service Print, Design and Marketing business servicing the greater Calgary area. The work is very diverse with projects ranging from simple business cards to complex marketing campaigns. We have a Part time opening for Customer Service Rep / MarketingIf we had a wish list, you'd be awesome at these things.Great phone skills ie...
-
Customer Service Manager
1 week ago
Calgary, Alberta, Canada CLS Catering Services Ltd. Full timeCustomer Service ManagerCLS Catering Services Ltd. - Calgary, AlbertaSeeking a Customer Service Manager interested in being part of a fast paced, high pressure work environment. CLS Catering Services (part of LSG Sky Chef & Cathay Pacific) offers you the opportunity to be part of the inner workings of an exciting industry in a diverse and dynamic...
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada SWF Marketing Full timeSWF Marketing is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service Representative to assist with our firm's...