Front Desk Clerk

6 days ago


Goderich, Canada Samuels Hotel Full time
Samuels Hotel is currently looking for a front desk clerk. Since we are a small boutique hotel we are uniquely positioned to give our guests personalized attention.

Experience is preferred but not mandatory. Training will be provided.

Specific Duties & Responsibilities for this position:

  • Greet guests with a welcoming and friendly attitude
  • Perform check in and check out tasks
  • Manage online and phone reservations
  • Respond to clients' complaints in a timely and professional manner
  • Assist with our breakfast buffet and room service
  • Ensure the daily neatness and cleanliness of common areas
  • Respond to requests from guests and management in a friendly and efficient manner

Requirements for this position:

  • Neat and pleasant personality
  • Motivated and positive attitude
  • Ability to interact with guests
  • Ability to multitask various tasks of the hotel
  • Good communication, writing and computer skills
  • Flexible to work weekends and statutory holidays
  • Must be available to work shifts between the hours of 7:30am and 9:00pm

Job Type:
Part-time

Salary:
From $17.00 per hour

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Tips

Application question(s):

  • Are you able to commute to Goderich?

Experience:

- customer service: 1 year (preferred)

Work Location:
In person
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