Action Bus Dispatcher

2 weeks ago


Red Deer, Alberta, Canada The City of Red Deer Full time

The Opportunity:

The City of Red Deer is currently recruiting for an Action Bus Dispatcher.

Under the general direction of the Senior Operations Supervisor, Conventional Bus; the Action Bus Dispatcher takes trip booking requests from registered customers and assigns, organizes and prepares daily work schedules for all Action Bus and backup contracted services.


  • High School Diploma or equivalent.
  • Proficiency with Windows, spreadsheets, databases and word processing software.
  • One year of related experience in booking, scheduling and dispatch in specialized transit environment.
  • Must have the ability to successfully complete training of Trapeze scheduling software (knowledge of PASS would be an asset).
  • Must demonstrate the ability to communicate effectively and constructively with department staff members, other city departments, the public and lead by example.
  • Supervisory experience is desirable.
  • Exposure to persons with physical and cognitive disabilities and seniors would be a definite asset.
  • General knowledge of business office functions.
  • An equivalent combination of education and experience may be considered.
  • Bilingualism and Database knowledge would be an asset.
  • Good working knowledge of the geographical area of the city.

Affiliation:

The Amalgamated Transit Union, Local 569

Remuneration:

$34.34 per hour

Hours of Work:


Up to 80 hours biweekly as scheduled, with no minimum guarantee of hours; shift work, evening, and weekend work will be required.


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