Account Manager

2 weeks ago


PlymptonWyoming, Ontario, Canada Country Road Graphics Inc. Full time

CR Creative is seeking to hire a Permanent Full-time Account Manager who can offer superior customer-focused service and be a proven asset to our team while maintaining our current level of service while working in a fast-paced environment.

We are looking for someone who is extremely friendly, great with customers, with a background in sales, and has a positive attitude.

This position requires exceptional attention to detail and organizational skills.

General Responsibilities

  • Plan, execute, and manage client accounts and projects ensuring all deadlines are met
  • Build and maintain strong and longlasting customer relationships
  • Collaborate with clients to determine product or service requirements
  • Develop project plans to meet client goals and objectives
  • Provide regular updates, respond to client and general inquiries, answer office phone, and address client concerns in a timely manner
  • Coordinate and facilitate regular client meetings
  • Assess project risks and issues and provide solutions where applicable
  • Ensure client satisfaction and retention
  • Lead discovery meetings with prospective clients
  • Prepare and present proposals and quotes to existing and prospective clients

Skills Required:

  • Previous experience in sales, marketing or customer service
  • Previous experience managing social media accounts and using Facebook Business Suite is an asset
  • Excellent written/verbal communication skills
  • Copywriting, proofreading, and editing skills are an asset
  • Driver's license required
Starting wage to commensurate based on experience

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Wyoming, ON N0N 1T0: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • B2B sales: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person

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