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Assistant Seasonal Resort Manager, Paradise Valley Resort, ON
3 months ago
Paradise Valley Resort - Plympton-Wyoming, ON
We are seeking a qualified Assistant Resort Manager at our Paradise Valley Camping, Seasonal, and Year-Round Resort. The successful candidate will work alongside our Resort Management team to assist with maintaining property operations by attracting and serving guests, upholding resort appearance, and ensuring we meet or exceed company goals and targets. This position is full-time from March to November with shortened hours during the off-season, approximately 20 hours a week.
Killam Leisure Living is a division of Killam Apartment REIT, a publicly traded company and one of Canada's largest residential landlords, owning, operating and developing multi-family apartments, manufactured home communities and a selection of seasonal resort properties.
This opportunity will allow you to be part of a team of professionals in a major Canadian corporation, while at the same time ensuring the promotion and enhancement of all the best features of a "family operated" independent Resort. Retaining an individual Resort identity while promoting the "Killam" brand is both the challenge and the reward.
Who you are:
•You enjoy interacting and working with people including staff, guests, and contractors and you understand the complexities of the daily tasks in this type of role.
•You have a minimum of at least 3 years supervising staff, previous experience in a campground or RV setting would be considered an asset.
•You have exceptional customer service skills and lead by example.
•Excellent administration skills with the ability to prioritize, delegate where necessary and manage multiple job functions.
•You understand the impact of social media in the hospitality business and can maintain social media accounts.
•An in experienced computer operations with strong expertise in Microsoft Office including Word, Excel and Outlook and have the ability to learn reservations software and accounting software.
•You have a valid driver's license.
Your responsibilities:
•Present a positive, energetic attitude with a desire to please guests and motivate staff.
•Provide exceptional customer service and ensure customer complaints are tended to with a sense of urgency to achieve full satisfaction.
•Assist with overall operation of the store and office.
•Assist with hiring of store team, training, scheduling and ensure all team members comply with appropriate policies and procedures.
•Assist in preparation of annual budget to ensure financial profitability of the property
Why you should apply:
•You are given the opportunity to work in a challenging, yet fun environment.
•You will gain a sense of pride and ownership in managing, promoting, and maintaining a beautiful campground/resort.
•You will receive a compensation package which includes a competitive salary and benefits plan;
•You will be given the opportunity to advance in your role
Please note that applicants must be able to successfully pass a pre-employment criminal and credit background check.
For more information on our resort, visit ;
Application: Please fill out the online application form.
We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
We thank you for your interest in our company. All qualified applicants will be considered; however, only those chosen for an interview will be contacted. Please no phone calls.
