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Produce Department Manager
3 months ago
Overview:
To ensure the efficient functioning of the Produce department, providing customers with the best quality produce, ensuring courteous, timely customer service.
passion & commitment to customer service is a key driver for our Company
Duties and Responsibilities:
- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To direct and supervise all Produce staff to secure efficient and courteous customer service
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
- To maximize sales and gross profit, ensuring sales' goals and budgets are met;
- Responsible for ordering, receiving, inventory and display of merchandise
- To hire all parttime staff and train new employees
- To schedule all Produce clerks ensuring the strict control of wage costs;
- To interpret and administer Company policy and ensure compliance with the union contract
- To ensure the maintenance of equipment as well as the safety and sanitation of the department;
- Exceptional customer service skills
- Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends;
- Ability to work in a fastpaced environment under pressure
- Three to five years' experience in the retail Produce industry;
- Prior management experience a definite asset;
- Excellent communication and interpersonal skills.
- Minimum Grade 12 Diploma
How You'll Succeed:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
NOTE:
The Employer noted in this posting is an independently owned corporation ("Franchisee") which is licensed to use the "FORTINOS" trademark(s) by Loblaws Inc.
Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.