Sprinkler Service Technician

1 week ago

Victoria, British Columbia, Canada Johnson Controls Full time

Job Details

Location:
Vancouver Island, BC

What you will do

  • Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
  • Contact customer representative and ascertain equipment/systems problems.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. in order to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer's signature
  • Participate in a scheduled oncall rotation.
  • Perform other duties as assigned.

What we look for

Required

  • Sprinkler Fitter Red seal Certified.
  • ASTTBC Certified in WA.
  • BACKFLOW Certification
  • 5+ years of experience in Fire Sprinkler/Suppression industry.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • High school diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 5070 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Able to participate in an oncall rotation schedule.
  • Overnight travel will be required.
  • Demonstrate a high level of customer service.,
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a preemployment background check.

This is a bargaining union position

Canada Diversity Statement


Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement.

With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.


You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.
The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

Persons with disabilities are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

An Aboriginal person is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.

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