Disability Management Specialist

1 week ago

Ottawa, Ontario, Canada Bank of Canada Full time

Disability Management Specialist

Take a central role


The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada.

No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in an organization with significant impact on the economic and financial well-being of all Canadians.

You will be challenged, energized and motivated to excel in our environment.


Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

Did you know?


By joining our HR team you are committed to being adaptable and flexible ̧ willing to tackle opportunities as well as challenges with creativity and a positive attitude.

You are passionate, enthusiastic, results driven, and a creative thinker.

You work collaboratively with colleagues and clients to take action and focus on solutions within your own field of expertise, and you are willing to contribute and share your perspective in other areas too; you seek to continuously broaden your knowledge and experience to increase your overall contribution.

We will support your development as an HR professional within a multi-disciplinary environment, in part by asking you to contribute to a variety of projects and initiatives.

Additionally, employee well-being is a priority for the Bank of Canada.

One of our main focus' is the implementation of an overarching wellness strategy supporting the four pillars of wellness—physical, mental, work and life.

This strategy demontstrates how serious our commitment is to all our employees.

By joining our team you will have the opportunity to play a meaningful role in the implementation of this important strategy.


What you will do

Your future responsibilities

As our Disability Management Specialist you will:

  • Support, advise and coach management and HR colleagues in the development of absence prevention/early intervention strategies, successful return to work action-plans as well as how to proactively deal with return to work barriers.
- track and analyze key trends related to disability absences to identify initiatives/ideas that could be integrated with the Banks's wellness strategy to continuously improve employe wellness
- ensure vendor management and case facilitation with third party providers for all aspects of disability management, including, At-Work Services, ergonomics, and accommodations.
- oversee and monitor the Ergonomic program by facilitating quarterly meetings with the Ergonomic consultant, providing input into quarterly reports and periodically auditing service levels and escalations to ensure adherence to program principles.
- advise and coach managers and employees on non complex employee relations files

What you need to succeed
- knowledge and understanding of an Integrated Disability Management Program and relevant policies and guidelines as well as resources available within an organization
- minimum of 5 years of experience in leading the development and implementation of a disability management program, including vendor management and reporting
- minimum of 1 year of human resources management from a broad perspective regarding best practices, policies, regulations, employee/labour relations and conflict management ideally in a federally regulated workplace.

Your knowledge and skills

  • Knowledge of the Canadian Human Rights Act and in particular the Duty to Accommodate
  • Working knowledge of accommodation principles and privacy legislation
  • Knowledge of the Canada Labour Code
  • Strong problem solving skills and ability in exercising sound judgment
  • Strong interpersonal and communication (oral and written) skills
  • Detailed orientated and good organizational skills
  • Basic proficiency with Microsoft Office suite

Nice-to-have

  • Certified Disability Management Professional (CDMP)
  • Knowledge and understanding of Employee Relations principles and practices

Your education and experience

The position requires a post-secondary education in human resources management, industrial relations or a related field and 5 years of experience in a client-focused role; an equivalent combination of education and experience may be considered.


What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required le

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