Travel Consultant

2 weeks ago


Halifax, Nova Scotia, Canada Travelportal Travel Inc. Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 32 to 40 hours per week
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
- or equivalent experience

Tasks:

  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Prepare marketing materials
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Computer and technology knowledge:

  • Galileo
  • Travel software packages
  • Amadeus
  • MS Office
  • Sabre

Travel bookings:

  • Business travel
  • Leisure travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel
  • Cruise ship

Geographical areas of specialization:

  • Canada
  • United States
  • Western Europe
  • Central Europe
  • Eastern Europe
  • Northern Europe
  • Mexico and Central America
  • South America
  • Caribbean
  • Africa
  • North Pacific
  • South Pacific
  • Asia

Security and safety:

  • Criminal record check

Work conditions and physical capabilities:

  • Tight deadlines
  • Attention to detail
  • Work under pressure

Personal suitability:

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions:

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Financial benefits:

  • Commission

Long term benefits:

  • Pension plan

Other benefits:

  • Free parking available
  • Parking available

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