Assistant Service Centre Manager

1 week ago


Nanaimo, British Columbia, Canada GCOC Full time

Assistant Manager (ASCM)

Are you a gearhead with a passion for cars and exceptional leadership skills? Look no further Great Canadian Oil Change is seeking an Assistant Manager to join our dynamic team.

Responsibilities:

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Operational Excellence: Collaborate with the General Manager to ensure smooth day-to-day operations
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Team Leadership: Motivate and guide our skilled technicians to Adhere to company policy's while providing A + service
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Customer Satisfaction: Deliver top-notch service that keeps our clients coming back.
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Inventory Management: Oversee parts inventory, ordering, and restocking.
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Quality Control: Ensure repairs meet high standards and safety regulations.
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Sales Support: Assist in promoting services and recommend Maintenance as per the OEM recommendations.

Qualifications:

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Leadership Skills: Ability to lead and inspire a diverse team.
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Technical Knowledge: Familiarity with auto repair processes and parts.
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Customer-Centric Attitude: Passion for providing excellent service.
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Organizational Skills: Detail-oriented and adept at multitasking.

Weekly Hours Worked:
Full Time Role 40 to 45 Hours Weekly

Pay Scale:
Hourly will start at $18.50. Pay will increase as benchmarks are made.

  • Learn Superpro procedures for top and bottom side.
  • Learn and demonstrate how to use PPE.
  • Open / Close the store
  • Inventory control and ordering management.
  • Complete online university. Demonstrate how to lead a team and coach employees to follow company policy's.
  • This can all be done in the first 90 days. Once benchmarks are proven wage will increase hourly to $20+._
  • Expect to be min $27 an hour including tips ,wage, and commission. _

Bonus program:
Monthly manager bonus program based on performance. This is on days that you are managing the shop solo. 3% shops sales on top of personal commission.

Experience Required:
Minimum 2 Year Shop Experience & Leadership Experience

Consistently follow and champion the current Super-Pro program with every customer interaction.

  • Deliver a positive experience to each guest with a warm and friendly genuine interaction with the intention to Build trust and win repeat, loyal customers for life.
  • Champion our Super-Pro process. Consistency is key every customer receives the same caliber service every time Safety is our #1 priority PPE is provided and is required at all times to keep our employees safe on the job

Perks:

  • Competitive salary
  • Health benefits
  • Employee discounts
  • Career growth opportunities
  • Bonus pay
  • Tips Monthly


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