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Retail Sales Associate

3 months ago

Toronto, Ontario, Canada Faema Canada Full time
For over 60 years, Faema Canada has introduced the art of traditional Italian Espresso and Cappuccino to Canadians.

We carry a variety of premium brands that can be tested at any one of our retail stores. The most popular brands include Faema, Jura, Capresso, Rocket, and many more. Our selection of machines is only complemented by our assortment of fine espresso blends imported from Italy. Our wide selection of beans can also be brewed and sampled at all of our locations. Our most popular blends include Segafredo, Trucillo, Mike Coffee, Incas and more.

Proudly a 100% Canadian company.

Who we are


In 61 years in Toronto, Faema has become one of the largest importers and distributors of espresso machines, bar equipment and coffee in Canada.

The key to our success resides in having a passionate team of people who go beyond expectations to provide the highest levels of customer service.

General Description of Position

Faema Canada is looking for an experienced sales representative for our showroom in Toronto. A professional individual who can greet clients, demonstrate our products and sell the appropriate machines based on their needs.

Why work with us:

  • Opportunities for endless commission earnings
  • Comprehensive training (including coffee knowledge)
  • Discounts on retail goods, plus all the free coffee you can drink
  • Great long term growth opportunities

Responsibilities:

  • Greeting clients
  • Demonstrating and selling luxury high end espresso machines and accessories
  • Maintaining showroom presentation and stock
  • Meeting monthly sales targets
  • Trouble shooting any issues our clients might have with their machine in store and over the phone
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Maintains a clean and organized work space so that team members can locate resources and product as needed.
  • Maintains regular and consistent attendance and punctuality.
  • Follows health, safety and sanitation guidelines
Key Skills

  • Excellent communication skills required
  • Ability to work independently as well as part of a team
  • A positive selfmotivator who takes ownership of their tasks and meets deliverables within a timely manner
  • Exceptional attention to detail
  • Ability to prioritize tasks and work under pressure

Requirements:

  • 35 years' experience in sales
  • Available to work flexible hours including weekends

Physical Demands and Working Conditions:

  • Ability to work standing up for 8 hour shifts.
  • Ability on occasion to lift up to 25lbs. unassisted and carry as required
  • Ability to lift and turn throughout the shift
  • Ability to twist, turn, reach and work above shoulder level.

Salary:
$16.00-$18.00 per hour

Benefits:

  • Onsite parking
  • Store discount

Day range:

  • Weekend availability

Shift:

  • 8 hour shift
  • Day shift

Work setting:

  • Specialty store

Experience:

- customer service: 3 years (preferred)
- retail sale: 2 years (preferred)

Work Location:
One location