Dispatcher/Call Center

2 weeks ago


Winnipeg, Manitoba, Canada CANADA CARTAGE Full time

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery.

With a national network of terminals, cross-docks, and distribution centers, we are one of Canada's largest and most trusted supply chain service providers.

Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands.

Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed.

A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.
The Dispatcher is responsible for supporting and monitoring all on road activities completed by drivers during the shift.

Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on-time deliveries while responding to unforeseen challenges such as traffic or weather disruptions.

Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services.


Schedule:
Monday to Friday 4:00 am – 1:00 pm
Assess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers, tractors keys
Utilize Back Office and XRS to help track and monitor driver activity
Support senior planner and account coordinator requests completing all daily add-ons as required
CSR evening duties (respond in timely manner to all customer requests)
Trucking industry experience considered an asset
Proficient in Microsoft Office programs; Word, Excel, and Outlook
Must be willing to work a flexible schedule and be able to work overtime if the demand arises

Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.

Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.

Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada's Top Fleet Employers.

This serves to reinforce Canada Cartage's reputation as an employer of high quality.
We've been acknowledged by Forbes 2023, as one of Canada's Best Employers for Diversity

We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

#

  • Winnipeg, Manitoba, Canada BIL Security Services Canada Full time

    About usWinnipeg's leading Security Company specializing in Security Guards, IP cameras, access and alarm security integration. We operate one of Canada's largest LIVE video monitoring centers.Responsibilities: Answer incoming calls. Provide accurate information about the company's products and services. Maintain customer records and update information as...

  • Call Center-remote

    2 weeks ago


    Winnipeg, Manitoba, Canada Daifuku Co Full time

    Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

  • Dispatcher

    2 weeks ago


    Winnipeg, Manitoba, Canada GFL Environmental Inc. Full time

    At GFL our goal is to invest in our people and provide opportunities to grow, for lifeOur employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFEWe offer a competitive benefits plan, including RRSP match, orthodontics...


  • Winnipeg, Manitoba, Canada Trattoria La Villetta Full time

    Job Overview:As a Call Center Representative / Data Entry specialist, you'll be an integral part of our customer service and administrative operations, ensuring smooth communication and efficient data management.Responsibilities: Handle inbound calls and inquiries from customers regarding reservations, menu options, and general restaurant information....


  • Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    ON-SITE KEYING AND CAGING SUPERVISORJob Type: Full Time – On SiteWork Location: 550 Berry St. Winnipeg, ManitobaHours: 7:00-5:00 PM CST Monday-FridaySalary: $21.50 an hourBenefits: Available after 60 Days for FT employeesAbout AnswerNetAnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida...

  • Dispatcher, Trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada TransDirect Freightlines Inc Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Assist with maintenance of communications equipment Dispatch personnel according to schedules and work orders Dispatch personnel as required by emergency situations Followup on issues with work orders Handle wakeup calls Keep track of shipments Knowledge of cross border...

  • Dispatcher, Trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada Himmat Logistics Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Ensure accuracy of completed time sheets, payroll and other summaries Ensure proper functioning of equipment Maintain work records and logs Monitor personnel workloads and locations Organize warehouse and work areas Perform general office duties Provide customer service...

  • Truck Dispatcher

    2 weeks ago


    Winnipeg, Manitoba, Canada DCL Logistics Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Ensure accuracy of completed time sheets, payroll and other summaries Maintain work records and logs Perform general office duties Provide customer service Advise vehicle operators of traffic and other problems Dispatch personnel according to schedules and work orders...

  • Dispatcher, Trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada Himmat Logistics Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Ensure accuracy of completed time sheets, payroll and other summaries Ensure proper functioning of equipment Maintain work records and logs Monitor personnel workloads and locations Organize warehouse and work areas Perform general office duties Provide customer service...

  • Dispatcher, Trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada DPH TRANSPORT LTD. Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Perform general office duties Dispatch personnel according to schedules and work orders Dispatch personnel as required by emergency situations Followup on issues with work orders Handle wakeup calls Keep track of shipments Knowledge of cross border dispatching regulations...


  • Winnipeg, Manitoba, Canada City Mix Full time

    City Mix is currently looking to fill a Dispatcher/Customer Service positionResponsibilities: Coordinate, schedule and dispatch drivers according to customer requirements Interacting with customers Answering all customer calls Filling out customer order cards and entering orders into dispatch software Calculate quantities, provide pricing and process credit...

  • truck dispatcher

    2 weeks ago


    Winnipeg, Manitoba, Canada Jagat Logistics Ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksEnsure accuracy of completed time sheets, payroll and other summariesMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceAdvise vehicle operators of traffic and other problemsAssist with...

  • Dispatcher, Trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada MIGHTY WHEELS TRANSPORT INC. Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Maintain work records and logs Perform general office duties Advise vehicle operators of traffic and other problems Dispatch personnel according to schedules and work orders Dispatch personnel as required by emergency situations Handle wakeup calls Knowledge of cross...

  • Call Taker

    2 weeks ago


    Winnipeg, Manitoba, Canada Gardewine Full time

    Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950's. The most important aspect of our company's operations is our dedicated people; _our people will always be the source of our success and their safety and health will always come first_. We are currently seeking a _Call Taker _in our Winnipeg...

  • Dispatcher, Trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada WINNIPEG FLATBEDS LTD Full time

    Education: Secondary (high) school graduation certificate Experience: Will trainTasks: Ensure accuracy of completed time sheets, payroll and other summaries Maintain work records and logs Perform general office duties Provide customer service Advise vehicle operators of traffic and other problems Assist with maintenance of communications equipment Dispatch...

  • truck dispatcher

    2 weeks ago


    Winnipeg, Manitoba, Canada Sailors Group Ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingTransportationTasksMaintain work records and logsProvide customer serviceAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch personnel as required by emergency situationsFollow-up on...

  • Truck Dispatcher

    2 weeks ago


    Winnipeg, Manitoba, Canada YYR LOGISTICS LTD. Full time

    Education: Secondary (high) school graduation certificate Experience: Experience an assetTasks: Ensure accuracy of completed time sheets, payroll and other summaries Ensure proper functioning of equipment Maintain work records and logs Monitor personnel workloads and locations Perform general office duties Provide customer service Advise vehicle operators of...


  • Winnipeg, Manitoba, Canada Accurate Fire & Safety Inc. Full time

    Company DescriptionAccurate Fire & Safety Inc. has been providing best-in-class fire safety products and services for over 30 years. Locally owned and operated, we have a strong reputation for exceptional customer service and offer a wide range of fire safety products and services for personal, home, business, and industrial use. Our full-service shop is...

  • dispatcher, trucks

    2 weeks ago


    Winnipeg, Manitoba, Canada Sikhan Wala Transport Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksMaintain work records and logsPerform general office dutiesProvide customer serviceDispatch personnel according to schedules and work ordersKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesKnowledge of highway trucking and associated rules...


  • Winnipeg, Manitoba, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Winnipeg, Manitoba CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...