Manager of Support Services

2 weeks ago


Mississauga, Ontario, Canada COMPASS GROUP CANADA Full time

That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow.

We are seeking a dedicated and solutions-oriented Manager, Research & Insights to join the Insights Team as part of the company's support department "Business Transformation".

Reporting to Director, Sustainability & Consumer Insights, this position is responsible for managing insights programs, including our guest feedback program, Foodback.

Core responsibilities include identifying trends and actionable insights, based on data, that inform and validate key business decisions.
As our Manager, Research & Insights your key responsibilities include the following:
Full execution and management of our guest feedback program, Foodback
Glean insights from survey results, identifying key trends and opportunities to improve business
Present findings and communicate with technical and non-technical stakeholders
Analyze a variety of internal and external data, formulate reports and summarize data to clearly communicate findings
Manage communication with key stakeholders on a weekly/monthly/quarterly basis, delivering insights and recommendations to both business and support teams
Help design, build and automate reports/dashboards that provide insights as required
Support our self-serve survey platform, Forsta
Involved in other duties and special projects as required
Think you have what it takes to be our Manager of Research & Insights ? 2+ years of relevant work experience or combination of education and experience
~ A keen interest and passion for data analysis
~ Experience using data visualization software such as Power BI or Google Studio
~ Solid written and verbal communication skills, analytically inclined and a team player
~ Ability to set priorities, manage multiple tasks and meet deadlines
~ Detail oriented and proven organizational and time management skills
~ Excellent computer skills and experience with Excel, PowerPoint, Smartsheets
~ Bi-lingual / French speaking an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate.

We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.


  • Support Facilitator

    2 weeks ago


    Mississauga, Ontario, Canada Montage Support Services Full time

    _Montage Support Services is a leading service provider that offers innovative and individualized services that directly responds to the wishes, hopes, dreams and aspirations of each person living with us. Montage Support Services is committed to providing quality support to people with complex support needs. This is accomplished through a shared focus of...


  • Mississauga, Ontario, Canada VPI Employment Services Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve. VPI Employment Services...


  • Mississauga, Ontario, Canada Prokare Support Services Inc Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksPrepare reports or case historiesAppraise clients' needs or eligibility for specific servicesImplement life skills workshopsConduct follow-up assessmentsHousekeeping activitiesFood preparationResolve conflict situationsSupervise children's visits with parents to ensure their safetyImplement...


  • Mississauga, Ontario, Canada Prokare Support Services Inc Full time

    Education: Expérience: EducationCollege/CEGEPTasksPrepare reports or case historiesAppraise clients' needs or eligibility for specific servicesImplement life skills workshopsConduct follow-up assessmentsHousekeeping activitiesFood preparationResolve conflict situationsSupervise children's visits with parents to ensure their safetyImplement substance abuse...


  • Mississauga, Ontario, Canada EightSix Network Inc Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve. VPI Employment Services...


  • Mississauga, Ontario, Canada ACHEV Full time

    At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...


  • Mississauga, Ontario, Canada Stealth Monitoring Full time

    Position SummaryThe Service Support Manager leads a team of support specialists that offer technical support for both external Customers as well as internal stakeholders that are engaged in supporting our customer base: Sales, Pre-configuration, Installation, Set-up, Monitoring and Service alike. Customer support is the primary focus for the team; solving...


  • Mississauga, Ontario, Canada Home and Community Care Support Services Full time

    Job Description:CARE AND BE CARED FOR - THIS IS YOUR HOMEAre you a strategic leader that drives effectiveness, efficiency and high quality performance related to privacy and health records management? Do you have experience providing leadership and guidance related to PHIPA, FIPPA and legal requirements related to health records? Are you passionate about...


  • Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWhat is the opportunity?What will you do? Lead the sales support team in delivering highend client experience and advice to our Insurance Advisors and stakeholders. Consistently execute leadership and coaching routines to enable high performance and build capability and support development of each team member through focused coaching which...


  • Mississauga, Ontario, Canada Compass Group Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...


  • Mississauga, Ontario, Canada Tata Consultancy Services Full time

    TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...


  • Mississauga, Ontario, Canada PLASP Child Care Services Full time

    PLASP Child Care Services is a charitable organization operating on a not-for-profit basis, providing high quality early learning and child care, for children up to 12 years of age. PLASP operates programs in more than 240 schools providing before and after school care. PLASP also operates over 30 full-day early learning and child care centres and six...


  • Mississauga, Ontario, Canada Signature Flight Support Full time

    Job ID 10147Date Posted 03/18/2024Location Mississauga, CanadaCompany Landmark Aviation FBO Canada Inc.Job Type Full timeJob Level StandardSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options,...


  • Mississauga, Ontario, Canada YMCA of Greater Toronto Full time

    Salary Rate: $46,000 - Check out the YMCA's total compensation packageLocation: Peel Employment-MississaugaWork Hours: 37.5 hours per weekEmployment Type: Full Time Salaried Contract-until September 30, 2024Number of Vacancies: 1Anticipated Start Date: April 1, 2024Deadline to Apply: March 19, 2024 at 5 pmBe the Spark Join our passionate team and help us to...

  • Field Service Manager

    2 weeks ago


    Mississauga, Ontario, Canada VIP Meter Services Inc. Full time

    Job Title: Field Service ManagerLocation: GTA, Southwestern Ontario, Northern OntarioJob Type: Full-time, PermanentAbout Us: Verification and Inspection Professionals Inc. (VIP) is a leading Canadian company specializing in sub-metering services and technical field support. With over four decades of industry experience, VIP delivers expert advice, project...

  • Production Support

    2 weeks ago


    Mississauga, Ontario, Canada Axelon Services Corporation Full time

    Global Financial Firm located in Mississauga, ON has an immediate contract opportunity for an experienced Production Support"This role is currently on a Hybrid Schedule.You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work.We will be expected in the office weekly 3 days depending...


  • Mississauga, Ontario, Canada Quantum Management Services Ltd. Full time

    Position: Inside Sales and Customer Operations Manager Location: Mississauga (on-site 5 days a week)Job Type: Permanent We are looking to hire a dynamic Inside Sales and Customer Operations Manager for a great manufacturing client located in Mississauga. Lead and inspire the customer care team, ensuring they provide exceptional service to customers,...


  • Mississauga, Ontario, Canada OSL Retail Services Inc Full time

    Overview: It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing...


  • Mississauga, Ontario, Canada Tip Trailer Services Full time

    Location: 1880 Britannia Road East, Mississauga ON L5B 0G3Reports to: People Support ManagerJob Status: Full timeShifts Available: Monday - Friday - In the officeTake your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe Our trailer leasing, rental, maintenance, and repair services, keep transportation and...

  • service support

    2 weeks ago


    Mississauga, Ontario, Canada Senseability Full time

    BD (Becton, Dickinson and Company) BD Inservice Consultant Vascular Access Mississauga , Ontario Apply Now Becton Dickinson (BD) has established a reputation for delivering exceptional value to our customers by providing educational support. In our ongoing commitment to provide education to our Medication Delivery Solutions (MDS) customers we are seeking BD...