Inside Sales

1 week ago


Edmonton, Alberta, Canada Clearwave Broadband Networks Full time

JOB TITLE:
Inside Sales & Support Technician

LOCATION:
Edmonton, Alberta

JOB TYPE:
Full-Time, Some Overtime / On-Call Required As Needed

COMPANY OVERVIEW


Clearwave is an Internet Service Provider based in Edmonton, Alberta, providing high speed internet service to residential and commercial customers across the Alberta capital region and throughout many rural communities across Northern Alberta.

Clearwave uses a combination of fixed wireless and fibre infrastructure to deliver high quality, low latency internet services ranging in speed from 5 Mbps - 1 Gbps+.


JOB SUMMARY

KEY RESPONSIBILITIES

  • Provide basic technical assistance and troubleshooting support for our products and services.
  • Address customer concerns and issues efficiently, ensuring a positive experience.
  • Build and maintain strong relationships with customers to foster loyalty and repeat business.
  • Proactively engage with existing customers to identify opportunities for upselling or crossselling additional products or services.
  • Engage and follow up with leads and prospects to convert inquiries into sales opportunities.
  • Collaborate with customers to understand their requirements and propose customized solutions.
  • Negotiate pricing, contract terms, and service agreements to secure new business.
  • Process sales orders accurately and efficiently in accordance with company policies and procedures.
  • Maintain detailed records of sales transactions and customer interactions in the CRM system.
  • Stay updated on product developments, competitive landscape, and industry trends to provide accurate information to customers.
  • Solicit feedback from customers to identify areas for improvement and contribute to service enhancement efforts.
  • Proactively and continually communicate and collaborate with the Clearwave team on wins, losses, trends, and opportunities as they arise.
  • Manage, maintain and document ongoing solo and collaborative projects.

QUALIFICATIONS

  • Previous experience in customer service, technical support, or inside sales.
  • Excellent communication skills, both verbal and written, with a customercentric approach.
  • Strong problemsolving abilities and the ability to think critically under pressure.
  • Technical aptitude and familiarity with internet technology and basic networking concepts.
  • Proficiency in CRM software and Microsoft Office suite.
  • Ability to multitask and prioritize workload effectively in a fastpaced environment.
  • A positive attitude, willingness to learn, and a collaborative team player.

Pay:
$20.00-$30.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off

Schedule:

  • Monday to Friday
  • On call
  • Overtime

Supplemental pay types:

  • Commission pay

Work Location:
In person
  • Inside Sales

    1 week ago


    Edmonton, Alberta, Canada E.H. Price Sales Full time

    Inside Sales RepresentativeThe Inside Sales Representative is a responsible and driven individual that can establish great relationships with their customer base. The position consists of providing technical support for quoting, preparing proposals for submission, processing orders, tracking orders and trouble shooting. Good communication skills,...


  • Edmonton, Alberta, Canada EightSix Network Inc Full time

    The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy. Identifiers |...

  • Inside Sales

    4 weeks ago


    Edmonton, Alberta, Canada Samson Controls Inc. Full time

    Salary: Job Summary:The Inside Sales Representative assists the Regional Sales Manager with all sales activities within the defined region of responsibility and is key to developing, strengthening, and maintaining customer relationships. This includes occasional face-to-face customer interactions, cold calling, helping the Regional Sales Manager resolve...

  • Inside Sales

    1 month ago


    Edmonton, Alberta, Canada Samson Controls Inc. Full time

    Salary: Job Summary:The Inside Sales Representative assists the Regional Sales Manager with all sales activities within the defined region of responsibility and is key to developing, strengthening, and maintaining customer relationships. This includes occasional face-to-face customer interactions, cold calling, helping the Regional Sales Manager resolve...


  • Edmonton, Alberta, Canada Gulf Coast Modification Full time

    Summary:The Inside Sales Assistant performs a variety of clerical and administrative activities to support our Inside Sales staff. The Inside Sales Assistant is responsible for order entry and purchasing.Duties and Responsibilities Assist sales with entering orders once they have been approved by inside sales representative or sales manager. Review orders...


  • Edmonton, Alberta, Canada TEEMA Full time

    Inside Sales RepresentativeLocation: Edmonton, AB (onsite position)Full-time permanent positionSalary is $50-60KOur mid-size client is looking for an Inside Sales Representative on a full-time permanent basis in Edmonton, AB. We are looking for candidates who have worked with building materials or industry supply backgrounds. Responsibilities will include;...


  • Edmonton, Alberta, Canada TEEMA Full time

    Inside Sales Representative Location: Edmonton, AB (onsite position) Full-time permanent position Salary is $50-60K Our mid-size client is seeking an Inside Sales Representative for a full-time permanent role in Edmonton, AB.We seek candidates with experience in the building materials industry.


  • Edmonton, Alberta, Canada White Cap Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Inside Sales

    1 week ago


    Edmonton, Alberta, Canada Dick's Lumber Full time

    The Dick's Lumber Edmonton Branch is looking for an energetic, customer service driven, experienced team player to join our team as Inside Sales Support.ACCOUNTABILITIES: Manages the entry of high volumes of sales order data into the ERP system on a daily basis. Tracks sales orders through the system from conception through to completion. Verifies customer...


  • Edmonton, Alberta, Canada Boyd Distributors LTD Full time

    We are looking to fill a full-time, permanent position for an Inside Sales / Customer Sales Rep at our Edmonton location. This is a Monday to Friday job with some early morning starts required on occasion. We value attention to detail, reliability, and good communicators.The Inside Sales Representative is responsible for working with customers, answering...

  • Inside Sales

    1 week ago


    Edmonton, Alberta, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.To learn more about Westburne, please visit us at and What...


  • Edmonton, Alberta, Canada AIV LP Full time

    Summary:The Inside Sales Assistant performs a variety of clerical and administrative activities to support our Inside Sales staff. The Inside Sales Assistant is responsible for ensuring the smooth flow of information and follow up for existing and prospective customers.Duties and ResponsibilitiesOrder Entry Enter all orders for team which includes purchase...


  • Edmonton, Alberta, Canada Boundary Equipment Co. Ltd Full time

    Inside Sales Support - EdmontonBoundary Mining Group is seeking an experienced Inside Sales Support to assist our company's sales and engineering functions to run accurately and effectively. The position is responsible for the assistance with the inside sales group including quoting, preparation of customer orders and the corresponding reports associated...


  • Edmonton, Alberta, Canada Telsco Security Full time

    Telsco has been proudly providing Security Solutions for Edmonton and Area since 1970. As Edmonton's only local, full-service security provider, it is our goal to provide our customers with a level of quality and service that is unparalleled in the industry.We are currently looking to expand our Inside Sales Team with an energetic, friendly, customer-focused...


  • Edmonton, Alberta, Canada Vanko, Analytical & Instrumentation Specialists Full time

    Inside Sales Representative - Edmonton Head OfficeVanko, Analytical & Instrumentation Specialists, a top supplier of process and analytical instruments, has been serving industrial markets since 1988. Operating across Canada, our focus is on providing complete instrumentation and analytical solutions for a wide range of applications. Vanko offers an array of...


  • Edmonton, Alberta, Canada Heidelberg Materials US, Inc. Full time

    AutoReqId: 18300BRPay Class: Salaried Non-ExemptMinimum Pay Rate: $58,104.21Maximum Pay Rate: $81,345.90Department: SalesLine of Business: Cement SalesPosition Type: TemporaryJob Posting:Heidelberg Materials is seeking a Temporary Inside Sales Representative (Materniy Leave Coverage) to join the local team in Edmonton, AB. Reporting to the Customer Service...


  • Edmonton, Alberta, Canada Integrity Waste Solutions Full time

    Are you passionate about providing exceptional customer service while utilizing your strong computer skills? Integrity Waste Solutions is seeking an Inside Sales Representative to join our dynamic team.Responsibilities: Identify and qualify sales leads, understanding customer needs and providing appropriate solutions. Maintain accurate records of sales...


  • Edmonton, Alberta, Canada Vanko, Analytical & Instrumentation Specialists Full time

    Vanko, Analytical & Instrumentation SpecialistsInside Sales Representative – Based out of Edmonton Head officeVanko, Analytical & Instrumentation Specialists, a leading supplier of process and analytical instrumentation, has been serving industrial markets since 1988. With offices across Canada, the core of our business is to provide complete...


  • Edmonton, Alberta, Canada Identifiers | Technical Recruiters Full time

    The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy. Develop and...


  • Edmonton, Alberta, Canada Vanko, Analytical & Instrumentation Specialists Full time

    Inside Sales Representative – Based out of Edmonton Head office Vanko, Analytical & Instrumentation Specialists, a leading supplier of process and analytical instrumentation, has been serving industrial markets since 1988. With offices across Canada, the core of our business is to provide complete instrumentation and analytical solutions, ranging from the...