Manufacturing Service Tech

1 week ago

Coquitlam, British Columbia, Canada SureWerx Full time
SureWerx is a leading manufacturer of innovative safety, tool and equipment products and solutions. Since 1957, we've been trusted to keep all who use our products safe in even the most challenging environments. Today, our growing family of world-leading brands serves customers and partners across the U.S., Canada and Europe.

At SureWerx, you'll have the opportunity to challenge yourself in a supportive, growth-oriented culture of industry leaders. You'll help chart our future as we continue to expand into new products, services and markets. And we'll invest in your career development, enabling you to grow and succeed.

This position will be responsible for providing service support to all Western service depots, customers, and staff.

The incumbent must ensure the facilitation of effective and efficient day-to-day customer service and administration of the parts and service/warranty depots' service function for Western Canada.

The role will require administrative skills combined with a technical aptitude for diagnosing product use issues, warranty questions and returns, and repairing products, as well as handling modified orders.

The Western Service Tech will report directly to the National Service Manager.

Responsibilities:

  • Daytoday administration in the service shop for inhouse repairs and modified orders, warranty claim processing, general warranty administration, sales order and invoice processing for repairs (both warranty and chargeout repairs), and shop prioritization (once fully trained and oriented).
  • Handling inquiries from Warranty/Service depots, endusers, and distributors on technical information, troubleshooting, quality issues, howto issues related to Western Canada Parts & Service when the matter cannot be handled by the sales force.
  • Responding to internal administrative matters and technical questions.
  • Managing the overall paperwork flow in the department and ensuring that the daily workflow of repairs and modified orders is attended to in a timely manner.
  • Communicating with the Parts and Service managers on workflow and field/product issues regularly with the Parts, Service, and Product Management team.
  • Overseeing the Service area (cleanliness/organization).
  • Taking care of modified orders and torque wrench testing, calibration, and repairs as required, processing and logging paperwork for torque wrench repairs and calibration.
  • Coordinating any requirements to assist in product line testing and technical issues.
  • Developing and conducting all material handling, Peakworks, and air tool service schools across Western Canada.
  • Providing information to ISR's on simple productrelated issues that they can relay to the customer.
  • Other duties and responsibilities as required.

Qualifications:

  • Previous power equipment repair experience is preferred.
  • Ability to multitask while maintaining organization.
  • Excellent customer service skills.
  • Basic computer skills in Excel and Word.
  • Neat writing.
  • Good verbal and written communication skills.
  • Calm and professional demeanor.

  • QC Technician Food Manufacturing

    1 week ago

    Port Coquitlam, British Columbia, Canada Nutri-Nation Functional Foods Full time

    We Are Hiring – Quality Control Technician – Food Plant (Port Coquitlam, BC) About Us:We are fortunate to share a unique environment here at Nutri-Nation with a dedicated, highly skilled workforce that has a proven foundation built on mutual respect.We have always valued our employees as our most important resource. Our team is dynamic and enthusiastic,...

  • Automotive Service Tech

    1 week ago

    Coquitlam, British Columbia, Canada Kaltire Full time

    Are you an Automotive Journeyperson who is considering moving to a safety-forward team with an hourly pay rate, profit sharing & positive work culture?Kal Tire is seeking experienced, certified, Journeyperson Automotive Technicians to join our team in Coquitlam. Be part of a customer-focused, and growth-oriented company where you won't just be repairing...

  • Cleaner / Floor Tech

    1 week ago

    Coquitlam, British Columbia, Canada ISS Facility Services Full time

    Cleaner / Floor TechHourly WageISS offers a competitive compensation package including Benefits, Paid Time OffKey PurposeFloor Technicians are responsible for the overall floor maintenance of hard surface and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and...

  • Service Technician

    1 week ago

    Port Coquitlam, British Columbia, Canada Metro Compactor Service Full time

    About Us:Metro Compactor Service was established in 1978 and is Canada's leading expert in Waste and Recycling Equipment solutions. We are a multi-skilled company with locations in Brampton, Etobicoke, and Port Coquitlam, BC. The services we offer include the custom manufacturing, refurbishment, and repair of waste and recycling equipment such as balers, and...

  • Commercial Service Plumber, Gasfitter, Hydronic Tech

    1 week ago

    Coquitlam, British Columbia, Canada Total Energy Systems Ltd. Full time

    JOB SUMMARYUA170 positionWithin the Facility Maintenance and Operations of TES Service Department and under general supervision, performs skilled work in the field of plumbing, steamfitting and piping systems according to standards/regulations. Repair and maintains steam distribution and condensate systems, hot and chilled water piping systems and related...

  • Junior Steel Detailer

    1 week ago

    Coquitlam, British Columbia, Canada Western Industrial Manufacturing Inc. Full time

    About usWestern Industrial Manufacturing Inc. (WIM Inc.) takes pride in providing a diverse range of steel detailing services to steel fabricators for construction projects of all sizes that require structural steel and miscellaneous components.A Junior Steel Detailer is responsible for supporting the team of senior detailers in creating detailed drawings of...

  • Customer Experience Specialist

    1 week ago

    Coquitlam, British Columbia, Canada Unlimited Gaming Tech Full time

    _POSITION :UGT CUSTOMER EXPERIENCE SPECIALIST_ Unlimited Gaming Tech_At Unlimited Gaming Tech we strive to provide a wide variety of affordable electronics, through Canada wide e-commerce.Duties include but are not limited to:Testing open-box products to ensure item's integrity is in tact, prior to selling. Create marketplace online listings to sell...

  • Contents Tech

    1 week ago

    Coquitlam, British Columbia, Canada Canstar Restorations LP Full time

    Company OverviewCanstar is a Canadian restoration company, owned and operated since we opened in 1985. We have branches both in BC and in AB. Canstar focuses on helping people after experiencing a fire, flood, or other structural trauma to their home/business.We love taking part in community events and are pleased to help our furry friends by sponsoring the...

  • Facilities Services Worker

    2 weeks ago

    Coquitlam, British Columbia, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Production Assembler

    1 week ago

    Coquitlam, British Columbia, Canada Collage HR Full time

    Production & Manufacturing Full Time Coquitlam, BC Job Location: In-person at # Burbidge St, Coquitlam, BCMoment is seeking a Production Assembler to build and assemble our energy storage units. You will be responsible for creating second-life battery systems that will be deployed in renewable energy projects across North AmericaWho we are, and why you...

  • Customer Service Representative

    1 week ago

    Coquitlam, British Columbia, Canada Webber Naturals Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Financial Services Representative

    1 week ago

    Coquitlam, British Columbia, Canada Vancouver City Savings Credit Union Full time

    Vancity is the largest private sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits, all while knowing you are a part of a greater movement.As a Financial Services Representative you will build relationships...

  • Customer Service Representative

    1 week ago

    Coquitlam, British Columbia, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Lane Control Technician/traffic Control Person

    1 week ago

    Coquitlam, British Columbia, Canada Eaglegreen LLP Full time

    About UsEagle Green is a CCAB business member based in British Columbia.EG is well equipped to provide best in class products and services that include traffic control services, engineering, equipment rentals, product sales, sign manufacturing/installation and 24/7 emergency dispatch response.We are a local Traffic Control company looking to hire people...

  • biotechnology engineer

    1 week ago

    Port Coquitlam, British Columbia, Canada FEED Clean Tech Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationEarned doctorate degreeWork settingPlastics manufacturingVarious locationsWilling to relocatePlastic products manufacturersTasksDetermine product specificationsEvaluate chemical process technology and equipment Design and test chemical...

  • biotechnology engineer

    2 weeks ago

    Port Coquitlam, British Columbia, Canada FEED Clean Tech Inc. Full time

    Job Description:Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Earned doctorate degreeExperience: 5 years or moreWork Setting:Plastics manufacturingVarious locationsWilling to relocatePlastic products manufacturersTasks:- Determine product specifications- Evaluate chemical process technology and equipment- Design and test...

  • Quality Control Technician

    1 week ago

    Port Coquitlam, British Columbia, Canada Nutri-Nation Functional Foods Inc. Full time

    We Are Hiring - Quality Control Technician - Food Plant (Port Coquitlam, BC)About Us:We are fortunate to share a unique environment here at Nutri-Nation with a dedicated, highly skilled workforce that has a proven foundation built on mutual respect. We have always valued our employees as our most important resource. Our team is dynamic and enthusiastic, and...

  • Regional Service Manager

    1 month ago

    Coquitlam, British Columbia, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to workJob SummaryWe...

  • Regional Service Manager

    4 weeks ago

    Coquitlam, British Columbia, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to workJob SummaryWe...

  • Logistics and Customer Service

    1 week ago

    Coquitlam, British Columbia, Canada ScanDesigns and Muse & Merchant Full time

    ScanDesigns was founded in 1976 and is a locally owned family-run company. We have 6 stores and a main distribution centre in Coquitlam. We are looking for an organized individual to assist our Purchaser at our distribution centre in Coquitlam with logistics and customer service tasks.The is a permanent full-time position and the hours are 8:00 am - 4:30 pm...