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Cleaner / Floor Tech

3 months ago

Coquitlam, British Columbia, Canada ISS Facility Services Full time
Cleaner / Floor Tech

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off

Key Purpose


Floor Technicians are responsible for the overall floor maintenance of hard surface and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public areas such as break rooms.

Success Criteria

  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Maintain clean work area
  • Follow all company procedures, policies, and rules
  • Take direction and respond to supervision
  • Communicate with the lead, supervisor, coworkers, managers, and customers professionally
  • Fill in during staff shortage
  • Support shift lead in completing punchlist items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems and the environment
  • Instilling trust
Key Areas of Collaboration and Influence

  • A solid commitment to the guest experience
  • Always remember safety first
  • Build respectful relationships with all teammates and guests
  • Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
  • Coordinate activities with other internal departments
  • Participate in team meetings
  • High School diploma or equivalent education.
  • Minimum 1 1⁄2 years' experience in floor care.
  • Knowledge of how to strip, wax, and burnish floors with mínimal to no assistance.
  • Knowledge and experience operating various pieces of equipment such as highspeed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.
  • Janitorial or laborer experience in a facility setting is preferred.
  • Must be a team player and committed to working in a quality environment.
  • Demonstrates exceptional customer service skills.
Key Accountabilities

  • Perform preventative maintenance check on all equipment prior to use
  • Secure the work area and post proper safety notices for other users of the space prior to beginning work.
  • Floors care, including routine mopping (dry and damp), buffing and burnishing on hard surface floors and stairwells
  • Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery
  • Wall cleaning
  • Dusting (high and low)
  • Routine restroom cleaning
  • Routine office and/or break room cleaning
  • Maintenance of floor care equipment
  • Basic custodial/ janitorial duties

Physical Demands & Work Environment

  • To perform the necessary functions and tasks of the job you are required to: Stand (33%), Walk (66%), Sit (10%)
  • Use of hands and fingers to touch, handle, grip, feel, grasp (66%)
  • Reach above shoulders (33%)
  • Push/pull and grasp with hands and arms (3350%)
  • Climb or balance (33%) Stoop, Kneel, Crouch, or Crawl (33%)
  • Perform repetitive tasks
  • Must be able to stand for extended periods of time
  • Frequently lift 010 pounds
  • Must be able to work under pressure and time deadlines during peak period
  • As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate._

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Cleaning: 1 year (preferred)

Work Location:
In person