Assistant, Employer Incident Reporting

2 weeks ago

Surrey, British Columbia, Canada Fraser Health Full time

Salary range:
The salary range for this position is CAD $ $27.

19 / hour Why Fraser Health?:
Are you a highly skilled
call center representative, with experience managing a large volume of inbound and outbound calls? Are you looking for an opportunity to leverage your skills and experience in a way that aligns with your
values of service and contribution, while also rewarding you with
comprehensive benefits, wage, and life-work balance? We are looking for you


All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:


Acts as a resource and contact for internal and external inquiries to the Workplace Health Departments within each Health Authority; provides contact information regarding early intervention and refers as appropriate in accordance with established procedures.

Compiles and maintains statistical data; produces and distributes summaries, reports and tracking sheets.

Responsibilities:

  • Interviews employees to obtain details of the incident/exposure/near miss and enters information into the respective Health Authorities' WHITE database system.
  • Gathers information from the employee and/or Manager and verifies information such as job description, position status, location and description of incident/exposure/near miss to complete the incident report.
  • Assists in preparation of the Employer's Report of Injury or Occupational Disease according to WSBC regulations.
  • Notifies Managers, Investigators and local Workplace Health team members within the appropriate Health Authority of reported incidents/exposures/near misses for follow up activities including escalation alerts for safety teams in accordance with established procedures.
  • Ensures information in each Health Authority's WHITE database is complete including documenting all interactions, call recording identification numbers, and relevant charting. Updates the information as required.
  • Acts as a resource and contact for internal and external inquiries to the Workplace Health Departments within each Health Authority for information and/or assistance; provides contact information regarding early intervention resources such as Critical Incident Stress Management (CISM), Employee & Family Assistance Program (EFAP) and Early Intervention Program (EIP) and refers as appropriate in accordance with established procedures.
  • Refers injured/ill employees to the appropriate Health Authority Disability Management Resources, Safety Resources and/or Occupational Health Nurses in accordance with established procedures.
  • Performs other related duties as assigned.

Qualifications:

Education, Training & Experience

Grade 12, graduation from an approved program in medical transcription and one year's recent, related experience or an equivalent combination of education, training and experience.


Skills and Abilities

  • Ability to keyboard at 50 w.p.m.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

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