R135194 HR System Advisor

1 week ago

Montreal, Quebec, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.


In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role

About the role
At Intact, we believe that our people are our biggest strength.

They are at the heart of what we do best:
helping people, businesses and society prosper in good times, and be resilient in bad times.


As an HR System Advisor, you will play a leading role in supporting and developing the Contact People (Workday) system.

In this role, you will report to the HR System Manager.

We will offer you the opportunity to:

  • Learn how a changing cloud-based system works to improve the employee and manager experience.
  • Establish and develop partnerships with stakeholders at all levels in the organization: HR, finance, IT, managers, employees, etc.
  • Contribute to the development of the Contact People (Workday) system in a North American company that is focused on talent management.

This system includes the following workstreams:
HR, Compensation, Performance, Time and Absence, Recruiting, Talent and Learning.

Your role:

Technical support:

  • Respond to and administer tickets that are escalated by the HR Service Centre and involve HR systems problems or issues.
  • Make an initial diagnosis when a problem is raised.
  • Work with senior advisors and specialists to find both causes and solutions for issues raised.
  • Perform certain validations and corrections to ensure compliance with organizational processes and to maintain and improve data integrity.
  • Inform the teams concerned through this process.
  • Suggest process improvements to improve efficiency and reduce the number of tickets at the Service Centre.
  • Document the identified solutions to accelerate resolution of future tickets.

Security:

  • Adjust role assignments.
  • Conduct security audits to ensure compliance of assignments.

Tests:

  • Write test scenarios for system improvements and correction of identified issues.
  • Perform and document functional tests.

What you bring to the table

  • Bachelor's degree in business administration, IT management or human resources management.
  • Two years of relevant experience in human resources, payroll or information management.
  • Experience with HR systems (Contact People, an asset).
  • Strong problemsolving and decisionmaking skills.
  • Excellent oral and written communication skills in both English and French. Regular interaction with colleagues from across the country will be required.
  • Strong organizational skills (planning, document management, followup).
  • Ability to adapt.
  • Knowledge of payroll processes, an asset.

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.

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