Change Management Consultant

2 weeks ago


Toronto, Ontario, Canada Canadian Tire Corporation Full time

What you'll do

As a part of Product Engineering – Center of Excellence, Change Management Lead will partner with the Product Engineering teams to plan, organize, and implement communication and change management strategies to help align employee behaviour with desired business results. This role will be a key driver for rolling out efficiency improvement capabilities being built by the Center Of Excellence, including Generative AI Capabilities being implemented in Software Delivery teams along with process standardization for usage of key delivery tools such as JIRA, Q TEST. Focusing on the people side of change, including changes to business processes, systems and technology, job roles and organization structures their primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.

In this role, you 'll:

Lead aspects of planning, delivery, development, and execution of change for organizational transformation programs, projects, and initiatives affecting people, technology, and processes Lead & participate in workshops to clarify guiding principles, organizational vision, business transformation, and change management initiatives to CTC's strategic priorities to effectively identify challenges and opportunities Support continuous improvement efforts to evolve organizational change management framework and tools in ways that help grow broader adoption and application Identify, analyze, report, and advise on CTC's operating environment that could impact the organization's strategic objectives and performance Identify, manage, and mitigate potential risks relating to impending transformational change initiatives, and proactively escalate as needed Write and edit communications that shape an internal narrative around our Digital Transformation Office strategic pillars and promoting it throughout Canadian Tire Corp to help drive recognition and adoption Commit to excellence in the service, delivery, and change management, policy framework, and development initiatives Develop evaluation frameworks and monitor and evaluate performance once change has been implemented

What you bring

7 + years' experience in a similar role, in Transformational / Organizational Change Management or related area, including conducting research managing change, supporting business planning, and developing policy recommendations. Strong experience working on IT Transformation programs involving changes in ways of working e.g. Agile Implementation, Op - Model transformation or AI Implementation to improve IT efficiency. Experience working with senior stakeholders with successful track record of identifying improvement opportunities that improve transformation and processes Excellent communication skills including creation of go - to market content for key changes to raise awareness an adoption this includes leadership presentations, road-show material as well as quick reference guide documents and videos Has exceptionally compelling written and verbal communications skills, and is a clear, concise, and grammatical writer. This includes the ability to easily switch between creative writing/story-telling and tactical writing. Is professional and diplomatic in all communications Be known as a technical leader/expert for change management and change leadership development cross functions/business units and externally Significant experience working with a formal project team under a structured project methodology. This is primarily related to complex technology implementations Self-directed problem-solver taking initiative and proactively addressing issues working with minimal oversight. Experience with software development methodologies, lean methodologies, and project management acquired through participation in projects or formal certifications.

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À propos de nous

La Société Canadian Tire Limitée (Société) est l'une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l'entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d'apprentissage offerts par l'entremise de l'Académie apprentissage Triangle, des programmes de participation aux bénéfices de Canadian Tire et des régimes de retraite et d'épargne pour les employés admissibles. Dans le cadre de notre programme amélioré d'avantages sociaux flexibles, nous offrons des avantages en matière de santé mentale et de bien-être total d'un montant de 5 000 $ par année aux employés admissibles et à leur famille, ainsi que des outils et des ressources en matière de santé mentale pour tous les employés. Joignez-vous à nous pour contribuer à améliorer la vie au Canada en incarnant et en mettant en pratique nos valeurs fondamentales : nous sommes des innovateurs et des entrepreneurs dans l'âme, les résultats nous motivent, l'inclusion est une nécessité, nous sommes plus forts ensemble et nous assumons notre responsabilité personnelle. C'est un moment particulièrement excitant pour vous joindre à la Société Canadian Tire et à sa famille d'entreprises, où les possibilités de carrière sont très variées Joignez-vous à nous, il y a une place pour vous ici

Notre engagement envers la diversité, l'inclusion et l'appartenance

Nous nous engageons à favoriser un environnement où le sentiment d'appartenance est florissant et où la diversité, l'inclusion et l'équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d'une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l'âge, de la capacité perçue, de la langue parlée, de l'orientation sexuelle et de l'identité de chacun. Nous sommes unis dans notre objectif d'être ici pour contribuer à améliorer la vie au Canada.

Accommodements

Nous tenons fermement à notre valeur fondamentale d'inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d'équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d'accommodements pour postuler à ce poste ou lors de l'entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.



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