Personal Lending Coach

2 weeks ago

St Catharines, Ontario, Canada Meridian Credit Union Full time

About this opportunity
At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

About the role:

This will be a 12-month contract role covering a maternity leave.
Personal Lending is part of the Risk Management function at Meridian.

The department is accountable for providing prompt adjudication and credit coaching to the branch and Mobile Mortgage Specialist networks for Member retail credit needs as well as the adjudication of Meridian's Visa Credit Card portfolio.


What you will do:

  • Exercise sound and consistent retail underwriting practices, including utilization of the Risk Based Lending principles as required through a creative and proactive approach to credit granting.
  • Help identify retail mortgage credit policy gaps and process deficiencies and recommend changes for improvement.
  • Remain informed of changes to lending practices within the market place and of changes to the lending practices of our private and government High Ratio Insurers, and ensure that these changes are documented for all staff team on an ongoing basis.
  • Provide support as needed to all three channels of underwriting as well as support the Mortgage Broker Services queue in times of peak volumes.

What you will bring:

Minimum of two years of experience, in Personal Lending underwriting in a financial services environment, in particular in areas such as:

  • Lending policies and restrictions.
  • Meridian Product knowledge and parameters.
  • Requirement for and completion of security documentation.
  • Knowledge and interpretation of regulatory and legislative requirements for lending.
  • In depth knowledge and understanding of Risk Based lending principles.
  • Excellent organizational and communication (written and oral) skills, with demonstrated leadership qualities necessary to draft and deliver training material effectively in the growth of employees.
  • Ability to employ good tact, judgment and objectivity.
  • Ability to present logical well drafted recommendations for presentation to higher levels of authority as well as peers.
  • Ability to work collaboratively with our Retail partners in meeting or exceeding the needs of our Members.
  • The ability to travel within Ontario up to 10% of the time.
  • Flexibility to work varied hours to meet the needs of the business.

Office Location: 75 Corporate Park Drive, St. Catharines.

  • Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us._

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with inperson office time to collaborate, innovate and build relationships with your colleagues
  • This isn't your typical "corporate" job. We work hard and we have fun

Who we are:

  • Meridian is Ontario's largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose helping our members achieve their best life._

Find our story here:
About Meridian

Experience the Difference
Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.


Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Thank you for your interest in Meridian Credit Union.

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