Call Centre Representative

2 weeks ago


Guelph, Ontario, Canada Camis Full time
Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.

We are a diverse group of people that are unified in the belief that work can be fun, fulfilling, and flexible

What will you do?


As a
Reservation Agent, you will be communicating directly with the public to assist with reservations and answering a variety of related questions.

We provide excellent training and resources to support your success and a flexible and fun environment.


Be part of a diverse group of employees who want to develop transferable skills which support a lifetime of success.

Many of our Reservation Agents find opportunities for growth within Camis.

What You'll Bring to the Table:

  • You are friendly and good a good listener.
  • You exercise patience as you understand the customer's needs and assist them.
  • You are always tactful and pleasant.
  • A knack for computers and learning new software.
  • Ability to think on your feet and communicate concisely.
  • You are empathetic as you help address customer concerns and assist them with their needs.
  • 1 year of experience providing customer service to the public.
  • Call center experience is helpful but not required.

What We'll Provide:

  • A friendly, teambased work environment that rewards commitment and customer service skills
  • A thorough paid training program to help you get used to our software and approach to customer service
  • Monthly performance bonuses
  • A brand new call centre environment
  • Free camping

The Details:

Orientation Date
:
February 15, 2023


Training Begins
:
February 21, 2023


  • Monday to Friday 9:00am 4:00pm
  • Our hours of operation are 7 AM 11 PM, 7 days a week
  • After training is complete you can expect to be scheduled 2535 hrs/week, parttime hours also available.
  • Training & work shifts completed onsite in our call centre.
  • Office Location: Guelph, ON
  • The rate of pay is starting at $17.50/hour


Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization.

The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.


Job Type:
Contract

Salary:
$17.50 per hour

  • Guelph, Ontario, Canada Camis Full time

    Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.We are a diverse group of...


  • Guelph, Ontario, Canada Camis Full time

    What We're Looking For:- Empathetic: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.- Quick Thinker and Concise Communicator: Think on your feet and communicate clearly and concisely. Your ability to address customer concerns...


  • Guelph, Ontario, Canada Camis Full time

    What We're Looking For:- Empathetic: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.- Quick Thinker and Concise Communicator: Think on your feet and communicate clearly and concisely. Your ability to address customer concerns...


  • Guelph, Ontario, Canada olympic honda Full time

    Job Summary:Duties: Utilize scripts to provide information about products or services Input and maintain customer information in the database Conduct data entry tasks accurately and efficiently Maintain a high level of phone etiquette at all timesRequirements: Proficiency in English Previous experience in customer service, sales, or call center environment...


  • Guelph, Ontario, Canada Camis Full time

    Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.We are a diverse group of...


  • Guelph, Ontario, Canada Camis Full time

    Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.We are a diverse group of...

  • Summer Internship

    2 weeks ago


    Guelph, Ontario, Canada Ontario One Call Full time

    Summer Internship - Member and Client Service Admin Assistant:Company Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law,...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Customer Support SpecialistBuild your future at Ontario One CallCompany Overview:Ontario One Call operates an inbound contact centre, which collects information from people planning to dig, to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet In addition to our contact centre, we are also...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Member & Client Services Specialist:Build your future at Ontario One CallCompany Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Customer Support SpecialistBuild your future at Ontario One CallCompany Overview:Ontario One Call operates an inbound contact centre, which collects information from people planning to dig, to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet In addition to our contact centre, we are also...

  • Summer Internship

    2 weeks ago


    Guelph, Ontario, Canada Ontario One Call Full time

    Summer Internship - Board & Executive Admin Support:Company Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Build your future at Ontario One Call:Company Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the province...

  • Summer Internship

    2 weeks ago


    Guelph, Ontario, Canada Ontario One Call Full time

    Summer Internship - Compliance Data Analyst:Company Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Ontario One Call Board of Directors Vacancy - Other Representative:As a public safety administrative authority, Ontario One Call (OOC) administers the Ontario Underground Infrastructure Notification System Act 2012 and plays a vital role in protecting the public from harm and damage to underground infrastructure. The guidance of its Board of Directors is...

  • Summer Internship

    2 weeks ago


    Guelph, Ontario, Canada Ontario One Call Full time

    Summer Internship - Communication Coordinator:Company Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the...


  • Guelph, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full time

    Why DUCA?We're a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.We...


  • Guelph, Ontario, Canada Ontario Universities' Application Centre Full time

    Bilingual Customer Service Representative (Job B-193)Job Type: Salaried one-year contract with benefitsLocated in Guelph, the Ontario Universities' Application Centre (OUAC) processes applications for admission to undergraduate, law, medical, rehabilitation sciences and teacher education programs for Ontario's universities. We provide a progressive and...


  • Guelph, Ontario, Canada ISB Global Full time

    ISB Global Services - _Defining Tomorrow With Information Today_ISB Global Services (ISB) is a trusted provider of background checks, driver qualification systems, supply chain security programs, insurance technology (insurtech), insurance-related documents and insurance-specific investigative services for small, medium and large-sized institutions.ISB is...


  • Guelph, Ontario, Canada The City of Guelph Full time

    Why Guelph:What we offerWe offer competitive wages and comprehensive benefits to meet the needs of our diverse employees.Many of our positions offer: Paid vacation days, increasing with years of service Paid personal days; Defined benefit pension plan with OMERS, including 100percent employer matching; Extended health and dental benefits, including Health...


  • Guelph, Ontario, Canada Stone Road Mall - Primaris REIT Full time

    Guest Services RepresentativePrimaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Stone Road Mall in Guelph, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for youAs the Guest...