Site Administrator

1 week ago

Aurora, Ontario, Canada FirstService Residential, Ontario Full time

Site Administrator - Aurora, Ontario (Tuesdays and Fridays)


Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves.

Is that you? If so, we think you should get to know us.

Responsibilities:

The Site Administrator is responsible for assisting administrative activities relating to the condominium or condominium(s). This includes timely and accurate processing of notices, letters and resident/board correspondence. Providing quick and accurate responses to inquiries, records and information as required. Integrity and strong attention to detail are crucial for this role.

Essential Duties & Responsibilities

  • Prepare notices, letters and correspondences as needed
  • Obtain mail and distribute it accordingly
  • Obtain security reports and review for further investigationBook party rooms and collect money as per policy
  • Book elevators for deliveries and movein/moveouts
  • Attend to resident inquiries and follow up in timely manner
  • Provide Status Certificates Request forms to ownersRespond to emergency situations in timely manner
  • Keep track of insurance certificate requests
  • Maintain insurance records books for both vendors and unit owners
  • Request all office supplies and equipment, following established purchasing proceduresOpen and distribute mail, prepare accounts payable invoices with work orders and receiving tickets. Stamp and code invoices for P.M. to code and approve
  • Prepare movein packages for resale and leases. Create files, compiles sand coordinate all necessary information and documentation for new owners/leases
  • Set up meetings for Board Approval process
  • Prepare any resident information packages that require Board approval, (i.e. Architectural Modification)

Education & Experience

  • Minimum of a High School Diploma.
  • Exceptional time management, organization skills and problem solving skills
  • Excellent interpersonal, phone and customer service skills
  • Ability to establish strong relationships with owners, vendors, coworkers etc.
  • Proficient English speaking and writing skills
  • Excellent computer skillsProactive problem and solutions recognition
  • Strong detail orientation
  • The Licensee shall not enter into, extend, renew or terminate a contract or other agreement on behalf of a client except with the prior approval of the supervising licensee.
  • The Licensee cannot make any expenditures of more than $500 of the client's money, not including the reserve fund, except with the prior approval of the Supervising Licensee.
  • The Licensee shall not make expenditures out of, invest or otherwise make dispositions of a client's reserve fund.
  • The Licensee shall not sign status certificates under the Condominium Act, 1998 on behalf of a client.
  • The licensee shall not, on behalf of a client, give anything to an owner or mortgagee that the client is required to give to an owner or mortgagee under the Condominium Act, 1998.

A Limited Licensee may perform an action in 1 or 2 above without the prior approval of a supervising licensee if it is necessary to ensure the immediate safety or security of persons using the property or to prevent imminent damage to the property or assets of the client.

Knowledge, Skills & Proficiencies

Legislative Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Conduct business at all times with the highest standards of personal, professional and ethical conduct.
  • Ability to work independently within the discretion of the position, with support from Property manager

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours may occur, including evenings, holidays, and some weekends.

Travel
Occasional travel to different sites may be required
Regional offices for meetings may be required

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and

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