Branch Manager

1 week ago

Laval, Quebec, Canada National Bank of Canada Full time

Primary Locations:

Laval, Quebec**:

Attendance:

On-site**:

Employee Status:

Regular**:

Schedule:

Full-time**:

Your role:

  • Meet the branch's financial contribution target (based on the regional business plan) by presenting it to your team and identifying the expected behaviours and business development activities
  • Provide personalized coaching to advisors, the customer service manager, and the business development support team to help them develop their skills and progress in their careers
  • Oversee the hiring, development and performance management of all members of your team
  • Motivate your team to ensure a superior client experience
  • Act as a Branch Compliance Officer (BCO), overseeing all Mutual Fund Representatives (MFRs) assigned to the unit and ensuring that all transactions comply with suitability and compliance rules
  • Build lasting relationships with branch clients through various acquisition and retention activities
  • Optimize the quality of service offered to small businesses by assigning advisors based on the branch's market potential
  • Act as an ambassador for the Bank within the local community and build profitable relationships with primary business partners
This position requires you to be present in the workplace in order to fulfil client and operational needs.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work.

For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it's important to you.

Want to learn more about the position? Contact Jean-François Magloire, Branch manager.

Competencies required

  • Five to ten years of experience in:
  • Personnel management and coaching
  • Business development and customer service
  • College diploma and four to six years of experience, depending on position level
  • University certificate in a related field or National Bank University Program and three to six years of experience, depending on position level
  • Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Knowledge of financial products and services, an asset

Your benefits:


In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.


  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Initiatives promoting community involvement
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

**Ready to live your ambitions?

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