General Manager

2 weeks ago

Richmond Hill, Ontario, Canada White Dolphin Swimming Club Full time

Summary:

Oversees the quality and success of WD SWIM School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Responsible for exhibiting an ability to achieve the financial targets for WD SWIM as outlined in the annual budget by motivating, leading, and supervising a team of highly engaged employees.


Benefits:

  • Flexible Schedule
  • Competitive Pay
  • Eligible to earn a bonus of up to 20% of salary per quarter based on key performance indicators.
  • Paid Training
  • FUN team environment
  • Paid Vacation
  • Opportunities for Advancement
  • Strengths Based Leadership Development Program

Special Skills:

  • Excellent written and verbal communication
  • Creative management techniques
  • Strong organizational skills
  • Strong leadership skills
  • Strong administrative skills
  • Strong customer service skills
  • Strong computer skills

Requirements:

  • Bachelor's degree in business administration, communications or equivalent is desired
  • 2 years of management experience

Duties and Responsibilities:

Administration/Organization

  • Strong organizational skills
and the ability to effectively manage multiple situations at once

  • Directs and controls the daily operations to ensure the school is running per WD Swim standard operating procedures.
  • Communicate and implement company policies and procedures to employees of WD Swim
  • Manages the staff of WD Swim to ensure high productivity, excellent performance and positive employee satisfaction.
  • Responsible for training, recruitment and hiring of the highest possible caliber of staff
Leadership/Motivation

  • Serve as a role model for employees
  • Communicates effectively by holding weekly meetings with management team
  • Oversee, support, direct and develop staff of 3060 employees
  • Initiates and oversees workplace employee activities ("Fun" Department) with the goal of achieving improved employee satisfaction.
Sales and Revenue Management

  • Demonstrates the ability to lead, motivate and manage the sales team
  • Achieve desired sales and enrollment targets
  • Achieve desired revenue goals by leading a team of actively engaged employees
  • Ensure the front desk sales staff has a high level of knowledge about our premier learn to swim lessons
Operations

  • Trains and oversees all staff to ensure that the WD Swim standard operating procedures are being maintained.
  • Support personnel related problems or difficulties by following company procedures and documentation
  • Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service and employee performance and training
  • Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Customer Service

  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to WD Swim families
  • NPS Score

Pay:
From $126,000.00 per hour

Expected hours:
No less than 40 per week

Benefits:

  • Dental care
  • Flexible schedule
  • Life insurance
  • Onsite parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Commission pay

Education:

  • Bachelor's Degree (preferred)

Work Location:
In person

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Korean Catholic Church Credit Union Full time

    This is a full-time on-site role for a General Manager located in North York, ON. The General Manager will oversee the day-to-day operations of the Korean Catholic Church Credit Union, ensuring the efficient and effective delivery of financial services. Responsibilities include managing staff, implementing strategic plans, maintaining regulatory compliance,...

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Wasteco Full time

    : The General Manager is responsible for leading one of the Company's Business Units which includes full profit loss responsibility for all facets of the operation. Working in a matrix management environment, the position manages an infrastructure team comprised of division-level managers, including Operations, Fleet Management, Sales, Finance, Human...

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada New Italian Restaurant Full time

    Responsibilities: Oversee all aspects of the restaurant, including but not limited to, staffing, inventory management, customer service, and financial performance Develop and implement strategies to increase revenue and profitability Hire, train, and supervise staff to ensure highquality service Able to step in all service roles if required to Create and...

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Terra Recruitment Inc. Full time

    The General Manager provides management and day-to-day oversight of the retail store. Their duties will include leading a team of staff, oversee major functions such as finance marketing and sales, and keep track of financials and merchandise.Responsibilities: Work with the President and team to lead, execute and implement plan to meet corporate and...

  • Restaurant General Manager

    4 weeks ago

    Richmond Hill, Ontario, Canada Gecko Ontario Careers Full time

    Position: General Manager - Upscale EateryWe are seeking a seasoned General Manager to helm the operations of a distinguished Italian-American dining establishment, renowned for its exceptional culinary offerings, vibrant atmosphere, and unwavering commitment to guest satisfaction. This role is a pivotal opportunity for a dynamic leader passionate about...

  • Restaurant General Manager

    4 weeks ago

    Richmond Hill, Ontario, Canada Gecko Ontario Careers Full time

    Position: General Manager - Upscale EateryWe are seeking a seasoned General Manager to helm the operations of a distinguished Italian-American dining establishment, renowned for its exceptional culinary offerings, vibrant atmosphere, and unwavering commitment to guest satisfaction. This role is a pivotal opportunity for a dynamic leader passionate about...

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Fitness Avenue Full time

    About Fitness Avenue:Founded in 2007, Fitness Avenue is a proudly Canadian company committed to providing top-tier fitness equipment and accessories. With a focus on quality and value, we maintain a well-stocked inventory across all locations and offer a wide range of products to meet various fitness needs. Our team is dedicated to helping customers achieve...

  • Cemetery General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Beth Tzedec Memorial Park Full time

    Beth Tzedec Memorial Park (BTMP) is owned and operated by Beth Tzedec Congregation and has been in operation since the 1950s. Situated in the Bathurst Street corridor north of Finch Avenue, BTMP is a Jewish memorial park of approximately 40 acres, performing approximately 150+ interments annually, while upholding an exceptionally high standard of customer...

  • Assistant General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada The Landing Restaurant Group Full time

    Taylors Landing is looking for an Assistant General Manager to join our teamOur vision begins with genuine and fun experiences and ends with our Guests and teammates knowing we care. This goes beyond the building and fixtures. It means menus are developed, service standards are perfected, music is handpicked and experiences are made with our people as our...

  • General Manager, Facilities

    4 weeks ago

    Richmond Hill, Ontario, Canada EllisDon Full time

    Connect with us LinkedIn, Instagram, Facebook, Twitter Thinking about a change? We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting...

  • General Sales Manager, Weston Ford

    2 weeks ago

    Richmond Hill, Ontario, Canada Coventry North Full time

    Drive For ExcellenceAre you a Senior Sales Professional looking to advance your career?Weston Ford is currently seeking a passionate leader to join our team as a General Sales Manager.We are looking for an individual who is reliable, honest, organized, detail-oriented, and has a strong desire to succeed, while helping others succeedIf you are a strong leader...

  • Executive Officer Ii

    2 weeks ago

    Richmond Hill, Ontario, Canada Consulate General of Guyana Full time

    JOB VACANCYExecutive Officer II- AdministrationThe Guyana Consulate is looking for a dynamic person with good written and verbal communication skills to support the work of the Consulate.Responsibilities include: Provides administrative and logístical support for all events organized by the Mission. conducts research and prepares reports on matters of...

  • General Help

    2 weeks ago

    Richmond Hill, Ontario, Canada Compass Group Full time

    Start Date: Jan 15, 2024Status: Full time and part timeSchedule: Flexible schedule - _may be required to work on weekends_Wage:$16.65/hourLocation: 88 The Pond Road, Toronto ONImportant Information: Previous kitchen and/or customer service experience an assetYou might not know our name, but you know where we are. That's because Compass Group Canada is part...

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Valentabpo Outsourcing Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: 3 years to less than 5 years- or equivalent experienceTasks: Allocate material, human and financial resources to implement organizational policies and programs Authorize and organize the establishment of major departments and associated senior staff positions Establish financial and...

  • General Help

    2 weeks ago

    Richmond Hill, Ontario, Canada Compass Group Full time

    Working Title:General HelpEmployment Status: Full-TimeStarting Hourly Rate: 16.55Address:19 Greenbelt drive North York ON M3C 1L9New Hire Schedule:6.30 am to 2.30 pmYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the...

  • General Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada BEAMS GROUP OF COMPANIES INC. Full time

    Education: Bachelor's degree Experience: 5 years or moreTasks: Allocate material, human and financial resources to implement organizational policies and programs Authorize and organize the establishment of major departments and associated senior staff positions Establish financial and administrative controls; formulate and approve promotional campaigns; and...

  • General Help

    1 month ago

    Richmond Hill, Ontario, Canada Compass Canada Full time

    Working Title: General Help Employment Status: Full-Time Starting Hourly Rate: 16.55 Address: 19 Greenbelt drive North York ON M3C 1L9 New Hire Schedule: 6.30 am to 2.30 pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer...

  • General Help

    4 weeks ago

    Richmond Hill, Ontario, Canada Compass Canada Full time

    Working Title: General Help Employment Status: Full-Time Starting Hourly Rate: 16.55 Address: 19 Greenbelt drive North York ON M3C 1L9 New Hire Schedule: 6.30 am to 2.30 pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer...

  • General Help

    4 weeks ago

    Richmond Hill, Ontario, Canada Compass Canada Full time

    Working Title: General Help, American Express, North York ON Employment Status: Temporary Starting Hourly Rate: $17.81/hour Address: 2225 Sheppard Avenue East, North Yrok, ON, M2J 5C2 New Hire Schedule: M-F 6.30am - 3pm or as Required You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice...

  • General Help

    2 weeks ago

    Richmond Hill, Ontario, Canada Compass Canada Full time

    Working Title: General Help, American Express, North York ON Employment Status: Temporary Starting Hourly Rate: $17.81/hour Address: 2225 Sheppard Avenue East, North Yrok, ON, M2J 5C2 New Hire Schedule: M-F 6.30am - 3pm or as Required You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice...