Counterperson/shipper/receiver
6 days ago
Position Title:
Auto Parts Store Counterperson/Shipper/Receiver
Location:
Dundas, Ontario
Type of Employment:
Full-time permanent
Compensation:
$21.00 per hour starting, wage commensurate on experience
& comprehensive group benefits
Hours
- 40 to 44 hours/week
- Monday to Friday
- Rotating Saturdays
Who are we looking for?
- A dedicated individual looking for longterm employment and who is committed to working reliably 40 to 44 hours/week
- An individual who can perform physical work (must be able to move products that weigh up to 50 pounds regularly)
- An individual with a knowledge of automotive aftermarket parts, cataloguing systems and/or sales/repair/service experience
Who are we?
Position Summary
As the Counterperson/Shipper/Receiver, the individual will be performing Counter duties and Shipping/Receiving duties depending on the daily business needs.
They will be required to provide quality customer service and assist customer inquiries both in-person and over the phone using their own automotive knowledge, the company systems and parts catalogues.
They will also be required to efficiently check, pick, receive, ship, stock and organize automotive parts. They will help maintain the inventory and cleanliness of the store.They will be required to reliably deliver auto parts to our valued customers, and complete necessary paperwork in an accurate manner.
Effective use of resources, such as the company database and parts catalogue will be required.Key Responsibilities
- Provide quality customer service and assist customer inquiries both inperson and over the phone using own automotive knowledge, company systems and parts catalogues
- Answer inbound calls and ensure all calls are answered in a professional manner
- Make followup calls to customers as necessary
- Store warehouse duties (picking orders, receiving, inventory control, shipping, stocking and organizing)
- Help control inventory and ensure product availability
- Complete necessary paperwork in an accurate manner
- Collaborate with the main warehouse to resolve stockrelated concerns
- Maintain a clean and organized store by keeping racking, shelves, pallet area, workstations and shared spaces neat (organize products, sweep, dust, sanitize and mop)
- Efficiently and safely load auto parts onto delivery vehicles
- Other reasonable duties as assigned by the management team
Key Requirements
-
G Driver's License and clean 3-year abstract required (company vehicle available for deliveries)
-
Minimum 1 year aftermarket automotive parts knowledge/experience required:
- Customer Service experience
- Picking, receiving, shipping, inventory control and stock maintenance experience an asset
- Basic math skills and ability to sort alphanumerically
- Basic computer skills (e.g. ability to use Outlook, online database and webbased training)
Desirable Skills and Abilities
- Accountability and dependability
- Excellent ability to work independently and as a team
- Positive attitude and a flexible mindset
- Attention to detail and excellent organization skills
- Time management and prioritization skills with a deadlineoriented mindset
- Ability and willingness to improve, learn and adapt in accordance with new procedures, change and technology
Physical Requirements
- Ability to lift and move 10 lbs. (4.5 kg) to 50 lbs kg) safely and consistently
- Ability to walk, stand, sit, climb, balance, twist, lift and bend on a regular basis
Why work with us?
- A supportive culture with opportunity for a longterm career
- Strong focus on the health and safety of employees with a dedicated Joint Health and Safety Committee (JHSC)
- Employee and Family Assistance Program (EFAP)
- Comprehensive benefits package that includes health, dental, out of country/province travel, longterm disability, accidental death and dismemberment and life insurance benefits (permanent fulltime positions)
- Health Care Spending Account (HCSA)
- Deferred-Profit Sharing Plan (Retirement Savings Plan)
- Competitive wage based on experience
- Employee pricing on products, social club perks and employee appreciation events
- Cooperative team environment with the unified goal of providing customers with the best experience with a unique delivery service and distribution network
References
References from previous employment or education may be required.
Safety-Sensitive Position
This position is a
safety-sensitive position. The employee must be free from impairment while at work and be fit for duty, as high alertness level is absolutely required.
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