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Director, Training

3 months ago

Richmond, British Columbia, Canada Boston Pizza International, Inc. Full time

BOSTON PIZZA INTERNATIONAL

Position:
Director, Training & Development

Location:
Richmond, BC


The Director, Training & Development is responsible for leading the team that creates the training initiatives and programs that impact team members and managers across Canada.

This role will include creating/managing content development, the updating of all training materials, programs and processes, and facilitating development sessions online and in a classroom environment.


What we offer:

  • A unique and fun culture with an opportunity to make a difference on a large scale.
  • Support for professional development by funding continuing education courses, seminars, conferences and professional association memberships.
  • A competitive base salary, performancebased bonus program, and RRSP matching.
  • Excellent healthcare benefits.
  • A proven track record for promoting internal talent ask us about it
  • A tightknit team that will support you every step of the way in your new role.
  • Boston Pizza is focused on giving back to the communities we work in; there are several opportunities to volunteer with our Future Prospects Foundation including a Humanitarian Build in the Dominican Republic each year.

Duties and Responsibilities

  • Design and develop training materials; printed materials, online learning & video content
  • Participate in and lead crossfunctional project teams
  • Plan, manage and responsible for department budget
  • Analyze existing programs and materials looking for ways to improve program effectiveness
  • Facilitate training session for franchises, management and internal team members
  • Assist or lead in planning and executing national events such as training conferences and in market sessions
  • Clearly communicate with operations team and franchisees
  • Lead and develop the Training & Development team
  • Support standard operating procedures with manuals and training
  • Other responsibilities as required

Key Skills

  • Minimum 5 years of restaurant operations experience
  • Postsecondary education in business, operations, training and development or applicable field
  • Formal training or work related experience in instructional design
  • Proficiency in developing and managing LMS systems and content
  • Excellent communication skills both verbally and written
  • Ability to maintain positive, productive relationships with both internal and external business partners
  • Strong strategic and creative capabilities
  • Can function in a fastpaced environment and under substantial time pressure
  • Efficient with using Adobe InDesign and Adobe Premier Pro an asset
  • CTP or CTDP designation an asset