Manager, Quality Management Office

1 week ago

Brampton, Ontario, Canada Dynacare Full time
Manager, Core Laboratory

Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible.

It's an environment where you can grow your career in any direction you choose.

We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Manager, Core Laboratory?


As a Manager, Core Laboratory , you will be responsible for managing the laboratory operations and people leadership of the Chemistry and Hematology Department.

Working with the Director, Laboratory Operations and Scientific Directors, this role fosters a culture of safety, quality and internal and external customer service.

Through inspirational leadership, creates an environment of high performance and employee engagement.

This is a full-time, permanent role working on evening shift (Monday to Friday, 4:00 p.m. – and occasional Saturday.

Managing people resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling and effective workflow
Overseeing the scientific and technical operation of the department to meet established laboratory standards, accreditation and regulatory requirements
Resolving any technical and/or client issues, problems and/or concerns by leveraging the appropriate internal and external stakeholders
Recommending, implementing, and monitoring departmental procedures, policies, and standards
Managing compliance requirements such as collection, preparation, and analysis of departmental reports and statistics
Monitoring quality control programs and processes, reviewing and interpreting QC results, acting to correct any potential issues
Responsible for business planning, goal development and scheduling for the department
Review scientific issues and challenges with Director, Operations

Bachelor of Science- Biochemistry or certified Medical Laboratory Technologist
~Experience in planning, preparing, and devising work schedules
~ Demonstrated understanding of the principles and processes for providing customer satisfaction including quality standards for services, and evaluation of processes
~ In-depth knowledge of statistics and management reports
~ Proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)
~ Experience in applying project management principles and techniques
~ Ability to effectively manage constraints and competing priorities
~ Strong decision-making ability to effectively manage constraints and competing priorities

Dynacare has been a "Top Employer" for many years and there is a reason why. At Dynacare, we're proud to hire the best people.

We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

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