Principal Trainer

Title:
Principal Trainer

Department:
Training
- Lumeo Operations Team

Position #:

Hours of Work:
Temporary
Full-time position, Days (Approximately 21 months)

Pay Band:
Class 5 - $ $49.13 per hour

Union:
Non-Union

Location:
Virtual/Remote
(with some regional travel)

_Note__:
Kingston Health Sciences Centre is the employer of record._

PRIMARY FUNCTION

The six health-partners in the Southeast region recognize that to achieve person centered, effective care coordination across the system, enhance the ability to make best use of collective resources, achieve more system-like behavior, and have the agility to address future funding changes, a major, system-wide clinical transformation is needed.

This clinical transformation will meet clinical information needs of both the health-partners and the region.

Lumeo, a regional Health Information System will support the "_one standard of care and journey for the people we serve"_ vision identified by the partners' clinical leadership.

This program opportunity will enable the sharing of information seamlessly across the six health-partners, connecting the personal health information into a single cohesive story and reducing the variability of care provided.

The Principal Trainer is responsible for developing and updating the training program for their respective functional area with the aim of increasing end user adoption and ongoing proficiency of the Regional Health Information System across the Southeast Hospital Cluster.

This includes developing training content, setting and sustaining the training environment, logistics and ensuring all local trainers are trained and able to deliver training successfully at their local organizations.

Within this role the employee is accountable for contributing to the delivery of the Regional Health Information System (RHIS) strategy.

As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

RESPONSIBILITIES & DUTIES INCLUDE:

Develop training content, environment, and documentation

• Designs, develops, and maintains instructional materials based on system and workflow updates
• Maintains policy and procedure documentation
• Regularly collaborates with appropriate systems analysts/workstream managers to incorporate feedback, validates workflows to develop and update training materials.
• Assists with building and testing of training environments, and provides support and troubleshoots issues

Deliver training and credentialing - Planning and supporting the delivery of training the trainers at partner organizations:

• Trains and credentials classroom trainers from partner organizations to ensure they can successfully deliver training at their respective organization
• May train end users in case of unforeseen circumstances limiting availability of local trainers
• Collaborates with other trainers by co‐facilitating classroom instruction and assisting with exercises as needed
• Prepares training lessons, prints materials, and sets up the training room and environment prior to the training session
• Presents information verbally and in writing in a clear and easy‐to‐understand manner
• Gathers feedback on the effectiveness of training and incorporates changes in the training curriculum or method as required

Support Training Manager:

Supports training managers to evaluate opportunities for improving and optimizing the delivery of training to end-users, in conjunction with training local trainers.

Provides relevant input into training strategy, work plan and resource plan, as required. Communicates and escalates issues to training manager as appropriate. Leads and facilitates on-going team meetings. Serves as an expert educator to internal staff and identifies trends that may require additional training focus. Manages projects by prioritizing them and by creating and adhering to timelines. Identifies end-user related issues and concerns and communicates the same to system teams for discussion and resolution.

• NOTE
• The above duties are representative but are not to be construed as allinclusive._

BASIC QUALIFICATIONS:

• Undergraduate Degree in Education, Educational Technology, Adult Education, Instructional Design, Information Technology, or Business Administration, or equivalent combination of education and related experience
• CTDP (Certified Training and Development Professional), preferred
• 3+ years of training experience
• Knowledge and understanding of clinical/ancillary workflows as well as policy and procedures is beneficial
• The ability to learn new content and leverage that knowledge to develop strong training programs
• Ability to develop and deliver formal presentations. This includes consistently and clearly presenting scripted training materials to large groups, and to conduct engaging and effective t

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