Current jobs related to Technical Support Specialist - Ottawa, Ontario - Teldio

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Accoravillage Full time

    Job Title: Technical Support SpecialistAccoravillage is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, troubleshooting issues, and facilitating training sessions.Key Responsibilities:Provide technical support...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Accoravillage Full time

    Job Title: Technical Support SpecialistAccoravillage is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, troubleshooting issues, and facilitating training sessions.Key Responsibilities:Provide technical support...

  • Technical Support Specialist

    3 days ago

    Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000

    Job Title: Level 1 Technical Support Specialist Job Summary: We are seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our team at March Networks Training. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, primarily in the Latin American region. You will...

  • Technical Support Specialist

    3 days ago

    Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000

    Job Title: Level 1 Technical Support Specialist Job Summary: We are seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our team at March Networks Training. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, primarily in the Latin American region. You will...

  • Technical Support Specialist

    3 days ago

    Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000

    Job Title: Level 1 Technical Support Specialist Job Summary: We are seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our team at March Networks Training. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, primarily in the Latin American region. You will...

  • Technical Support Specialist

    3 days ago

    Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000

    Job Title: Level 1 Technical Support Specialist Job Summary: We are seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our team at March Networks Training. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, primarily in the Latin American region. You will...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Ciena Communications India Private Limited Full time

    About the RoleCiena Communications India Private Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, resolving complex technical issues, and driving improvements to our product quality.Key...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Ciena Communications India Private Limited Full time

    About the RoleCiena Communications India Private Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, resolving complex technical issues, and driving improvements to our product quality.Key...

  • Technical Support Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Human Resources Department - NRT Technology Corp. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our Human Resources Department - NRT Technology Corp. team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving issues in a timely and effective manner.Key ResponsibilitiesProvide technical support to...

  • Technical Support Specialist

    1 week ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong background in computer science and experience in troubleshooting and resolving technical issues. Key responsibilities include: * Providing technical support to customers via phone, email, or in-person *...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong background in computer science and experience in troubleshooting and resolving technical issues. Key responsibilities include: * Providing technical support to customers via phone, email, or in-person *...

  • Technical Support Specialist

    6 days ago

    Ottawa, Ontario, Canada March Networks Full time

    Job Title: Level 1 Technical Support SpecialistMarch Networks is seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our Ottawa team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our customers in the Latin American region.Key...

  • Technical Support Specialist

    6 days ago

    Ottawa, Ontario, Canada March Networks Full time

    Job Title: Level 1 Technical Support SpecialistMarch Networks is seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our Ottawa team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our customers in the Latin American region.Key...

  • Technical Support Specialist

    2 days ago

    Ottawa, Ontario, Canada March Networks Full time

    Job Title: Level 1 Technical Support SpecialistMarch Networks is seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our Ottawa team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers in the Latin American region.Key Responsibilities:Provide Level 1...

  • Technical Support Specialist

    2 days ago

    Ottawa, Ontario, Canada March Networks Full time

    Job Title: Level 1 Technical Support SpecialistMarch Networks is seeking a highly skilled and motivated Level 1 Technical Support Specialist to join our Ottawa team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers in the Latin American region.Key Responsibilities:Provide Level 1...

  • Technical Support Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Adobe Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Adobe. As a Technical Support Specialist, you will be responsible for providing technical support to our global customer base, ensuring they are set up for success and resolving technical issues in a timely manner.Key ResponsibilitiesProvide technical support to...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Adobe Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Adobe. As a Technical Support Specialist, you will be responsible for providing technical support to our global customer base, ensuring they are set up for success and resolving technical issues in a timely manner.Key ResponsibilitiesProvide technical support to...

  • Technical Support Specialist

    6 days ago

    Ottawa, Ontario, Canada March Networks Full time

    Technical Support Specialist OpportunityMarch Networks is seeking a highly skilled Technical Support Specialist to join our Ottawa team. As a Technical Support Specialist, you will be responsible for providing Level 1 technical support to our customers worldwide.Key Responsibilities:Provide technical support to customers via phone, chat, and emailFoster...

  • Technical Support Specialist

    6 days ago

    Ottawa, Ontario, Canada March Networks Full time

    Technical Support Specialist OpportunityMarch Networks is seeking a highly skilled Technical Support Specialist to join our Ottawa team. As a Technical Support Specialist, you will be responsible for providing Level 1 technical support to our customers worldwide.Key Responsibilities:Provide technical support to customers via phone, chat, and emailFoster...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Adobe Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Adobe. As a Technical Support Specialist, you will be the first point of contact for customer concerns relating to technical issues, providing timely and effective resolution to technical and product inquiries.Key ResponsibilitiesProvide technical support to customers...

Technical Support Specialist

3 months ago

Ottawa, Ontario, Canada Teldio Full time
Teldio is a small, fast-growing tech company in Ottawa, which is part of the Wesley Clover portfolio. We specialize in helping customers integrate and automate enterprise systems and equipment.

Teldio is seeking a tech-savvy, skilled and energetic individual to join and assist our Support team.

Teldio Support work largely involves guiding different parties through installations of integration software, that mainly work with two way radios.


Important Traits:

  • Proven ability to take complete ownership of projects and tasks and see them through to completion.
  • IT literate with a working knowledge of LAN, WLAN, TCP/IP, Serial & IO communications
  • Excellent technical analysis and troubleshooting skills with a knack for problem solving
  • Capacity to work independently or within a team supporting our customers
  • Willingness and ability to learn technologies (both old and new) quickly and effectively
  • Excellent communication skills both written and verbal in English
  • Ability to:
- prioritize, organize and multitask with little to no supervision.
- work with customers with varying levels of knowledge and adapt on the go.
- write customer friendly documentation

  • Experience in customer service, technical support, or similar environment preferred
  • Knowledge of Two Way Radios an asset

What you will be doing:

  • Navigating and guiding different stakeholders involved in Teldio installs from beginning through to successful completion
  • Using company tools to keep detailed records of each install or support issue to keep the Support team and customer contacts up to date.
  • Handling multiple projects/installs simultaneously with little to no supervision.
  • Writing articles and documentation to keep the Teldio knowledge base up to date.
  • Assist with testing new features and products as they are released
  • Be involved with establishing and optimizing company processes
  • Helping out the Sales, Operations teams as the need arises

More about the Position:

  • This role will initially be an onsite position during the training period, with option for hybrid work as more experience is gained.
  • The position may involve some travel to customer sites for installations.


Please send in your resumes with a cover letter containing an example of a time where you used your initiative to complete a project either as the leader or part of a group.