![Beertown Public House](https://media.trabajo.org/img/noimg.jpg)
Host/hostess
1 week ago
Now seeking passionate & welcoming Hosts to join our incredible service team.
Our team puts the heart in hospitality by creating inspired, memorable dining experiences for our Guests which starts from the first interaction with our Host team.
If you are looking for a new challenge focused around interacting with others in a meaningful way...If you enjoy being surrounded by the liveliness of great sights, sounds, people, and delicious smells...If you want to be a part of an amazing team of passionate individuals in a supportive work environment...
If you are looking for more than 'just a job', but to be a part of something if now you're thinking "How do they know this about me?" - then, we want to meet youHost Responsibilities:
- Works closely with Managers to maximizes restaurant seating through thoughtful planning & seating rotation
- Monitors table availability and plans future seating assignments during service periods
- Answers phones, assists Guests with reservations or inquiries
- Operates a waitlist when no seats are immediately available
- Sets the tone of excellent service with each Guest interaction
- Learns Guest names & preferences to provide caring, individualized service
- Communicates with Servers & Managers providing seamless service
- Takes every opportunity to create Moments of Truth
- Assists in execution of Takeout program (from placing to completing curbside handoff)
- Sets up & maintains cleanliness of front desk and entryway throughout shift
- Facilitates Gift Card sales
- Performs daily/weekly cleaning & maintenance duties
Host Qualifications:
- You get excited about leaving a positive impression or making someone's day
- You are available to work some daytimes, as well as evenings, weekends & holidays, in a part or fulltime capacity
- You have minimum 1 year of previous Customer Service or Host experience
- You are comfortable working with computers and may have experience with Open Table
- You are professional and have strong leadership & communication skills
- You thrive in a fastpaced environment & are able to work on your feet for extended periods
- You have strong organization & time management skills
- You take initiative & you never turn your head from a standard
- You may have your Smart Serve certification (would be an asset)
- You are able to make a minimum one (1) year commitment to our team
- You may be interested in growth opportunities
Host Earnings & Perks:
- $15.50/hour + bi-weekly tip out
- Team Member Dining Discounts
- Health & Life Benefits available
- Comprehensive initial & ongoing training provided
- Career growth & ongoing development opportunities
- Flexible schedules
- Team initiatives & events
- Positive, supportive & inclusive team culture
- Working with an excellent team of fellow service & management pros
Beertown Public House is a concept of the Charcoal Group of Restaurants (an independent company of huge greatness & winner of Food Service Canada's 2019 Independent Restauranteur of the Year Award).
Location: 2050 Appleby Line, Burlington, ON L7L 6M6
Job Types:
Full-time, Part-time, Permanent
Salary:
$15.50 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Store discount
Schedule:
- Day shift
- Holidays
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Burlington, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
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