Chief Proctor 2024-2025

1 week ago

London, Ontario, Canada Western University Full time

About Western:


Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.


About Us:


Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lunaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located.

This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.


Responsibilities:

  • The Chief Proctor will assist instructors with administering exams, including written tests, multiple choice, and tests completed electronically. The incumbent will oversee the entire exam process and will have various responsibilities in partnership with the Exam Coordinator.

These responsibilities will include:

preparing exam documentation for presentation to the students in each exam room, preparing seating plans and/or tracking documentation for each exam room.

On the examination day, the Chief Proctors are responsible for communicating exam information to each proctor on staff and staying in regular contact with proctors on any questions or issues arising in the exam room.

Chief Proctors will communicate regarding anything that needs attention or escalation in the exam room.

Chief Proctors do periodic checks of exam rooms, assist with proctor breaks and monitor student activity in the building during exams.

After exam completion, Chief Proctors are responsible for ensuring proctors have completed all relevant exam documentation, compile exams for distribution to faculty and accurately assess that all exams have been collected.


Qualifications:

Education:

  • No Degree, Diploma, or Professional Designation required

Experience:

years' of experience providing customer service

  • Skills, Abilities & Expertise:
  • Detail-oriented with an ability to function and process information with high levels of accuracy
  • Ability to employ a systematic and efficient approach to work
  • Ability to confront issues or situations in an objective manner
  • Ability to address concerns with proctors and/or students in a tactful and diplomatic manner.
  • Strong verbal communication skills
  • Ability to work in a manner that models best practices in confidentiality standards
  • Ability to respond promptly to issues and knowing when to escalate for further decision and response including concerns regarding academic integrity
  • Ability to maintain a positive, outgoing attitude with genuine customer service orientation
  • Computer skills with the ability to learn and use software programs

Why Western?:

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity:

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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