Technical Packaging Specialist
7 days ago
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society.
At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.
The Technical Packaging Specialist (TPS) will work closely with sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers.
The TPS will deliver technical service to and engineering support of packaging systems in a designated region.The TPS will establish and deepen relationships with new and existing customers, and will be expected to consult with customers on packaging materials, equipment, and processes.
The TPS will also be responsible for meeting or exceeding annual sales forecast for Product Care solutions in the Eastern Canada region.
Responsibilities / Duties:
Installs Packaging Systems and Delivers Training - Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
Services and Maintains Packaging Systems - Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures; take ownership and maintain high level of quality; follow standards; provide technical information and explanations
Demonstrates Solution Knowledge - Understand and clearly articulate full suite of Sealed Air Product Care Solutions, products, and programs to end users
Leverages Consultative Approach with Customers - understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
Manages Administrative Duties and Collaborates Internally - complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation; liaise closely with Customer Service on issues such as customer information, product details, pricing, etc.
to support smooth processing of orders; liaise with Packaging Application Center as necessary; work according to code of conduct; champion organization priorities Required Qualifications:BA/BS Degree or equivalent experience.
1 + years of high level mechanical and/or sales expertise
3 + years of MS Office (Word/ Excel/ PowerPoint)
Valid Driver's license
Ability to travel daily ( Occasional overnight travel for meetings, training, and service coverage) Additional Qualifications:
Strong listening, written, and verbal communication skills; French is a required
High level of mechanical and troubleshooting experience
Packaging experience is a plus
Ability to read and understand technical drawings/troubleshooting charts
Ability to develop accounts
Ability to build strong relationships, work with customers to solve problems, and influence decision-making
Ability to work across teams and navigate complex environment
Goal-focused/deadline-driven/results-oriented ; Self-starter and coachable
Strong time management, Detail-oriented, and highly organized
Requisition id: 43078
Relocation:
Yes
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
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