Operations Coordinator

2 weeks ago

Winnipeg, Manitoba, Canada Todd & Sargent, Inc. Full time

The Role:
_Background, context, and vision for this role._


Todd & Sargent is growing Because of this growth, the Operations Manager needs a right-hand person who is self-sufficient, highly motivated, and extremely detail oriented to ensure systems, processes, and documents meet T&S expectations.

This role is excited to flex their level of responsibilities continuously from detail-oriented work to directly assisting the Operations Manager on higher level tasks.

This person will serve as a "get it done" person—the Operations Manager will set a vision and this role will be expected to get it done with limited support.


The What:
_What this role is responsible for. _

  • Development + Quality Assurance of Operations Processes_
  • Implement Operations Manager's ideas for the systems and processes for project management.
  • Quality control of revisions on documents.
  • Create a system to receive new process ideas, vet those ideas, present those ideas, document changes, and roll out updated processes.
  • Central Point Person for Operations Processes_
  • Serve as the expert for operations processes and provide topnotch customer service to internal teams when they have questions, ideas, etc.
  • Serve as the primary training on operations processes for new hires.
  • Effectively communicate process changes and have incredible follow up to ensure understanding.
  • Learn and become an expert user for our accounting to software and serve as a trainer and point person for it.
  • Serve as the primary point person for jobsite administrators for their processes and their questions.
  • General Administration & Program Development _
  • Manage training certification process.
  • Manage apprenticeship programming.
  • Assist with contract administration.
  • Assist in setting up purchase orders as well as lead purchase order training as needed.
  • Assist with collecting forecasts.
  • Technology Expert_
  • Serve as the excel and word guru for the office and the field.
  • Serve as the SharePoint Administrator
  • Passion for any other technology tool we use currently or in the future; become an expert in our technology tool.
  • Communication _
  • Effectively communicate with owners, internal departments, subcontractors, superintendents, vendors and suppliers in a timely manner
  • Understand the project expectations and communicate with all parties involved
  • Knowledge & Mindset _
  • Incredible cando attitude for various levels of tasks.
  • Demonstrates a persistence to get the information needed to get things accomplished.
  • Excited about working with construction teams.
  • Develop understanding of organizational processes and manage multiple tasks and conflicting priorities as necessary.
  • Always looking for ways for processes to be more effective.
  • Serves as a technology champion and find ways where technology can improve daily work
  • Great telephone etiquette.
  • Extremely proactive and uses experience to anticipate customer, vendor, and teams' needs.
  • Looks for ways to learn about what T&S does and become passionate for our services.
  • Great at asking questions and following up on information needed to complete tasks, commitments, and deadlines.
  • Meticulous and thorough in everything this role is asked to do.

Qualifications:

  • A minimum twoyear degree in related field.
  • Previous experience in process improvement and documentation of standard operating procedures.
  • Advanced level of Excel and Word.
  • Previous construction experience is preferred.

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • Day shift

Work Location:
In person

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