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Service Designer
2 weeks ago
Overview of Contract:
Client:
Federal Government DepartmentProject: IT Modernization ProjectRole: Senior Service Designer
Contract Duration:
Minimum 6 months (but likelihood to go for a year)
Location of Work:
Hybrid (Ottawa, Ontario)
Language:
English
Security Clearance:
Reliability Level Clearance (or higher) must be in hand.
ResponsibilitiesIn this role, the resource will be responsible for:
Overseeing, managing and participating in the Service Design for Safety and Security Processes and the digitization and automation of these processes through the implementation and integration of the new portal.
The role will be focused on ensuring that end-user satisfaction is achieved through facilitating the upgrade of these service lines within the portal.
QualificationsExperience developing Journey Maps and PersonasExperience working on projects where End-User Satisfaction is the biggest / main objectiveIf interested, please apply to job posting with a copy of your resume.
Only selected candidates will be contacted.-
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