Design Consultant

1 month ago

Ottawa, Ontario, Canada Minto Group Full time

Build your future at Minto

Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.

Your offer will include:

  • Competitive salary
  • Annual bonus + benefits effective 1st day + RRSP matching plan + 3 weeks' vacation
  • Tuition reimbursement plans and professional development courses
  • Employee recognition platform - Be rewarded by your colleagues for your contributions
  • Flexible summer hours
  • Many exciting career opportunities

Your Role on our Team:

As a Design Centre Consultant with Minto Communities, you'll play a crucial role as the primary point of contact for the homeowners; Design Centre journey. You will guide homeowners through the process of selecting options and finishes for their new home, while applying exceptional customer service. If you're a customer-focused individual with a passion for design, excellent communication skills, and the ability to thrive in a fast-paced environment, we'd love to hear from you.

In this role you will:

  • Assist homeowners in selecting options and finishes from our options program that align with their preferences, budget, and design aesthetic.
  • Maintain accurate records of homeowner selections, submit for final review and approval, and track file through to completion.
  • Manage multiple projects simultaneously while adhering to deadlines and prioritizing tasks effectively.
  • Address and resolve any issues or concerns raised by homeowners promptly and professionally, demonstrating flexibility and adaptability in managing challenging situations and maintaining a positive and constructive dialogue throughout the process.
  • Review millwork plans, architectural drawings, and other materials to ensure information accurately reflects customer selections.
  • Collaborate with other departments to clarify any questions or concerns raised, ensuring clear communication and timely resolution of inquiries.
  • Attend Orientation Sessions held for homeowners to provide guidance and support during the initial stages of the design process.
  • Assist with open browsing hours as needed, ensuring homeowners have access to resources and assistance in exploring options and making informed decisions.
  • Stay updated on industry trends, product offerings, and design innovations to provide informed guidance and recommendations to homeowners.
  • Assist with the maintenance of marketing materials used during appointments as needed.
  • Provide input into the development of new offerings and samples, contributing to the enhancement of our product selection and design options.
  • Other duties within the scope, spirit and purpose of the job, as required.

We would like you to have:

  • Education in Interior Design or previous experience in a design role.
  • Bilingualism is an asset
  • Strong interpersonal and communication skills
  • Strong organizational and time management skills
  • Excellent customer service skills
  • Knowledge of home construction
  • Ability to read architectural plans
  • Experience with MS Office Suite, Adobe Acrobat
  • Experience with Newstar, Autodesk and SketchUp an asset

Our future is better together. Apply now and join us

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs. #TAS2

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