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Front Counter Sales

3 months ago

Newmarket, Ontario, Canada York Region Tire Ltd Full time

Job Description:

Honestly Driven - all employees of York Region Tire Ltd know that providing exceptional customer service and quality workmanship is our number one priority.

As part of our team all members believe in:

  • Open and honest communication
  • Personal commitment towards success
  • Team spirited participation learning, coaching, mentoring

Position Overview:


As part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation, and explanation of required automotive services as well as sales and scheduling.


Key Responsibilities:

  • Customer Service ensure that all customers are greeted and welcomed to our shop, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner
  • Pricing/Quotations responsible for handling sales, providing competitive quotes on work, looking for parts, writing up invoices,
  • Communicate with Technicians invoice details
  • Scheduling coordinate all scheduling of mechanical work and repairs
  • Invoicing responsible for ensuring that all invoicing is accounted for and appropriate monies have been collected/processed
  • Cash handle all payment related transactions and ensure that till balances at day end

Skills/Qualifications:

  • Minimum 1 year of automotive experience specifically relating to providing exceptional customer service, job costing, sales, invoicing, scheduling
  • Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation
  • Excellent written and verbal communication skills, ability to communicate confidently
  • Highly organized, attentive to details and strong analytical skills
  • Ability to work well under pressure in a fast paced, ever changing highvolume environment
  • Intermediate level computer skills required
  • Intermediate level computer skills required
  • If you _
    Honestly _believe that you have what it takes to become part of our team we would like to hear from you_

Salary:
From $20.00 per hour

Schedule:

  • Every Weekend
  • Monday to Friday

Work Location:
In person