Clinic Receptionist

7 days ago


London, Ontario, Canada Oxbury Medical Clinic Full time

Job Title:
Clinic Receptionist


Responsibilities:

  • Greet patients and visitors in a friendly, professional manner, ensuring a positive first impression of the clinic.
  • Manage incoming calls, schedule appointments, and direct inquiries to the appropriate department or staff member.
  • Maintain patient records, ensuring accuracy and confidentiality in compliance with healthcare regulations.
  • Coordinate patient checkins and checkouts, verifying insurance information and collecting payments.
  • Manage and organize patient appointments, followups, and referrals efficiently.
  • Assist in administrative tasks and data entry.
  • Use Accuro, an EMR system, or similar to handle patient flow.
  • Collaborate with medical staff to ensure smooth patient flow and address any patient concerns or issues promptly.
  • Uphold compliance with clinic policies, procedures, and HIPAA regulations.

Requirements:

  • A minimum of 2 years of experience as a receptionist in a healthcare setting or similar environment.
  • Fast typer
  • Proficiency in medical terminology, patient scheduling software (Accuro is a plus), and general office software (e.g., MS Office Suite).
  • Exceptional interpersonal and communication skills to interact effectively with patients, staff, and external contacts.
  • Strong organizational abilities and attention to detail in managing administrative tasks.
  • Ability to multitask, prioritize responsibilities, and work efficiently in a fastpaced environment.
  • Understanding of patient confidentiality and compliance with healthcare regulations.
  • High school diploma or equivalent required; additional certifications or training in healthcare administration preferred.

Job Types:
Full-time, Part-time

Pay:
$18.00-$22.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • Secondary School (preferred)

Experience:

Medical Receptionist: 1 year (required)

Work Location:
In person

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