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Network Support Technician

3 months ago

Edmonton, Alberta, Canada TELESURF COMMUNICATION LTD. Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 37.5 hours per week
  • Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
- or equivalent experience

Work setting:

  • Computer hardware or software retailer/wholesaler
  • Relocation costs not covered by employer
  • Willing to relocate
  • Telecommunications industry
  • Telecommunications service provider

Tasks:

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
  • Load computer tapes and disks and install software and printer paper and forms
  • Provide problemsolving services to network users
  • Implement data, software and hardware security procedures
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Install, maintain, troubleshoot and upgrade Webserver hardware and software
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Modify Web pages, applets and scripts
  • Respond to requests for help and information from Website visitors and Website designers
  • Perform Webserver backup and recovery operations
  • Supervise technical staff

Supervision:

  • 1 to 2 people

Computer and technology knowledge:

  • Virtualization
  • Networking software
  • Networking hardware
  • Networking security
  • Security software

Security and safety:

  • Basic security clearance

Transportation/travel information:

  • Willing to travel
  • Public transportation is available

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sound discrimination
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

Own tools/equipment:

  • Computer
  • Cellular phone

Personal suitability:

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Long term benefits:

  • Other benefits