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Studio Manager

4 months ago

Richmond, British Columbia, Canada Alba Inc Full time

Job Overview:

The
Studio Manager is responsible for smooth and efficient operational procedures within the Studio, including customer service, sales, personnel training, and employee development.

The
Studio Manager ensures operational efficiencies and provides leadership to support the overall financial objectives of the studio alongside the in-studio team.

You will work with the customer service and trainer teams to deliver operational excellence for the location. You may have limited coaching and leadership experience but showcases a strong potential in leadership quality.

Responsibilities:

  • Implement systems and operational training for studio level leaders.
  • Committed to delivering excellent service by personally conducting, or appointing staff members to complete a walkthrough of their studios on a regular basis to ensure the cleanliness and equipment needs of the studios is meeting or exceeding company standards.
  • Educate and enforce new studio policies and procedures and ensure consistency and continuous improvements.
  • Ensure operational efficiencies for all teams including cost control, studio maintenance and upkeep, and team quality control.
  • Able to implement Front Desk team training within studio, including training of new Front Desk Staff & Supervisors.
  • Oversee schedule and quality control of all teams at a highlevel including Front Desk Team, Personal Training Team, and Motivator.
  • Coordinate all daytoday operational activities including maintenance, cleanness, inventory, supplies, budget, payroll, and communications.
  • Understand, track, and achieve daily/weekly/monthly/quarterly and annual sales targets.
  • Accountable for the daily, monthly, and yearly financial performance of the studio while driving revenue and managing expenses.
  • Work in collaboration with the private training team leads to ensure the studio is meeting or exceeding the daily, monthly, and yearly personal training forecast.

Qualifications

  • 2+ years of management or equivalent experience
  • Coaching and leadership experience is an asset and/or can demonstrate strong potential leadership qualities.
  • Strong organizational skills, as well as written/verbal communication skills.
  • Detail oriented and organized: able to implement daily, weekly, and monthly training rhythms with a diverse team to ensure team quality.
  • Confidently manage conflict in high pressure situations.

Benefits

  • Management bonus incentive
  • Health Benefits: Medical, Dental, Vision
  • Life Insurance
  • Employee Continuous Education Program
  • Employee discounts and more

Job Types:
Full-time, Permanent

Salary:
$50.00-$65.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Management: 3 years (preferred)
  • Sales: 2 years (preferred)

Language:

  • Mandarin (required)

Work Location:
In person