Country Director

1 week ago

Old Toronto, Ontario, Canada Pinkerton Consulting & Investigations Full time
The Pinkerton Country Director serves as the "Trusted Risk Advisor" by anticipating the client's needs and recommending world-class corporate risk management solutions. Overseeing all relationship management aspects of the assigned country, the Country Director is responsible for achieving business development objectives, ensuring client/customer satisfaction, managing ongoing employees, and consistently applying Pinkerton's Service Delivery Standards while ensuring optimal business results. This position will have a hybrid work schedule (remote/client locations).

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Establish and maintain "trusted advisor" relationships with new and existing clients, regularly contacting clients to ensure that the highest level of corporate risk management is delivered.
3. Responsible for the year-over-year revenue growth of the assigned country.
4. Communicate with the Vice-President CANAM regarding trends relative to fixed and variable costs and the financial impact of present and anticipated business activity.
5. Review records and other financial data that impact revenue growth and profitability.
6. Partner with the Sales Support and Marketing departments to identify client prospects and market trends.
7. Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
8. Ensure full client awareness of Pinkerton activities by a variety of methodologies including QBR.
9. Participate in local networking opportunities, including industry and/or client-sponsored events, seminars, and training.
10. Submit requisitions for new and/or replacement positions associated with client contracts and partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions.
11. Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and ongoing skill development.
12. Thorough understanding of nationwide current business trends.
13. Conduct annual budget analysis and present field office budget to Pinkerton leadership.
14. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree or above required with at least ten years of business management experience or an equivalent combination of education and experience sufficient to perform the job's essential functions, as determined by the company. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:
  • Bi-lingual skills; English and French.
  • Business management experience.
  • Able to interact effectively at all levels and across diverse cultures.
  • Able to manage with a sense of urgency multiple projects/tasks simultaneously within a fast-paced environment.
  • Strong financial skills including P&L, forecasting, and budget analysis.
  • Able to analyze complex data and develop innovative recommendations and solutions.
  • Solid project management skills.
  • Able to develop business leads into new client relationships.
  • Excellent written, verbal, and presentation skills.
Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • May be required to use vehicle for performance of duties.
  • Frequent sitting, standing, and/or walking.
  • Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
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