Ev Charger Field Service Specialist

2 weeks ago


Coquitlam, British Columbia, Canada FLO EV Charging Full time

_"Pioneering the Future of EV Charging Technology - Join FLO in Empowering a Greener Tomorrow"_:

Role and Team
Join our dedicated and dynamic team in Vancouver as a Senior Regional Field Services Technician.

In this exciting role, you will oversee the operation and maintenance of our electric vehicle charging stations networks, playing a crucial part in expanding sustainable transportation.


Engagements

Location and Benefits - Vancouver Office (Coquitlam)

  • Flexible telecommuting arrangements and occasional travel requirements.
  • Comprehensive benefits including health insurance, retirement plans, and employee perks specific to FLO.
  • A workplace culture that thrives on inclusivity, innovation and shared success.

What You'll Accomplish:

  • Manage and perform onsite repairs and preventative maintenance for EV charging equipment.
  • Expertly diagnose failures at both the remote and onsite level, down to the component.
  • Provide exceptional customer service during all field visits.
  • Document processes and generate detailed service reports for stakeholders.
  • Effectively manage inventory tasks, including spare parts logistics.
  • Collaborate with technical teams, sharing knowledge and information proactively.
  • Represent FLO as an ambassador to customers and partners in our charging networks.
  • Tackle additional relevant duties as required by the role.

What Sets You Apart:

  • Hold a valid driver's license and have the ability to travel without restrictions.
  • Demonstrated proficiency in computer skills, particularly Microsoft Office, and knowledge of TCP/IP and Ethernet networks.
  • Familiarity with Electrical codes and electrical distribution systems.
  • Proven experience in HSE procedures with a strong aptitude for assessing and managing risks
  • Ability to skillfully interpret construction and electrical drawings.
  • Have a minimum of 25 years of combined customer service and electrical systems experience.
  • Possess 35 years of field service experience.
  • Electrical certification, SSH knowledge, Starlink knowledge, EV ownership, and a deep passion for innovative technologies are highly desirable and advantageous.

Personal Attributes

  • A positive and proactive approach.
  • Excellent organizational skills, initiative, and resourcefulness.
  • Strong sense of responsibility, selfreliance, and assertiveness in managing subcontractors.
  • Ability to work effectively both independently and as part of a team.
  • Outstanding interpersonal and communication skills.
  • Excellent handeye coordination and physical ability to lift a minimum of 50 pounds.
  • High level of English proficiency (written and spoken).
  • Customer and resultsoriented mindset.

PERKS

  • Group

RRSP:
Employer contribution of up to 2%. Save for the future.

  • Insurance: Complete coverage. Peace of mind.
Welcome Days: 5 days to get started at FLO. Start on the right foot.
Recharge Days: 5 days annual leave. Rest from day one.

  • Telemedicine: Easy access. Quick care.
  • Accrued vacations: Proven experience. More free time.
  • EV Advantages: Free home charging station. Drive green.
  • Friends discount: Share the FLO benefits.
  • Culture: Humanity and local leadership. Grow together.
  • Satisfaction: In a recent survey, over 92% of respondents said they liked working at FLO
  • JEDI: Justice, Equity, Diversity, Inclusion.
A program that harmonizes our teams.

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