Assistant Store Manager

7 days ago


Mississauga, Ontario, Canada DOT FURNITURE Full time

Reports to
The Clearance Outlet Assistant Floor Manager will report to the Clearance Outlet Store Manager

Job Overview


Working with the assistant warehousing manager, the assistant floor manager will be responsible for aiding the store manager oversee sales & warehousing staff, sales transactions, overall showroom appearance, marketing initiatives and customer relations within the store.

The assistant floor manager is also directly responsible for, meeting and surpassing individual sales goals and aiding the manager to meet store sales goals.


Responsibilities or duties

  • In the absence of the store manager handling and depositing all cash from daily sales, and submitting payroll
  • Onboarding and training new staff in accordance with DOT policy and procedure as it pertains to the clearance outlet
  • Creating hand written price tags for sale merchandise
  • Improving store sales by achieving individual sales goals and providing sales support for other associates
  • Approving additional discounts given on merchandise up to 70% off regular pricing
  • Processing transactions on POS, processing sales paperwork submitted from staff correctly, booking customer deliveries, processing phone transactions, and processing Flexiti and Fairstone transactions in absence of the manager
  • Opening and closing procedures in the store including through POS
  • Maintaining overall appearance and cleanliness of the showroom, merchandising the showroom and creating appealing store displays
  • Aiding the store manager brainstorm and execute novel marketing initiatives for the clearance outlet
  • Maintaining the store's social media presence, increasing follower count and creating novel posts on a regular schedule
  • Responsible for overall customer relations, collecting positive online reviews on behalf of the store, and resolving any conflict with customers in a positive way in the absence of the manager
  • Additional support for the sales team when necessary in any aspect including but not limited to; sales, moving product for customers, assembling/disassembling product, wrapping merchandise

Qualifications

  • OSSD or equivalent required
  • Minimum 2 years retail sales experience
  • Proficient with computers, excellent communication skills, proficiency with tools, visual merchandising skills, problem solving skills, good sales skills, customer service skills and a flexible schedule including the ability to work evenings and weekends
  • Individuals need to demonstrate creativity, persistence, intelligence, patience, and must be able to motivate themselves intrinsically
  • Any certifications in customer service or sales is preferred
Ability to lift over 25lbs independently and be comfortable assembling/disassembling product

Job Types:
Full-time, Permanent

Salary:
$16.00-$18.00 per hour

Benefits:

  • Extended health care
  • Onsite parking
  • Store discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

COVID-19 considerations:
All customers are required to wear masks. Hand sanitizer and gloves are available on site for staff.

Education:

  • Bachelor's Degree (preferred)

Experience:

Retail Management: 1 year (preferred)

Work Location:
One location

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