Residence Admissions Clerk

1 week ago

Victoria, British Columbia, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 29 February 2024- Please note that positions will close at 4 p.m.

on the closing date.- FTE- 1- Salary Grade- $4, $4, Additional Posting Information:

  • N/A
  • Salary posted will be pro-rated based on FTE
  • Classification
  • PB7
  • Hours of Work
  • Five days per week, 7 hours per shift, includes weekends
  • Start Date
  • 3/18/2024
  • End Date
  • 9/30/2024
  • Employee Group:


 CUPE 95
  • Term # of Hires Needed 1
  • Category
  • Administrative and Support Services, Customer Service
  • About this Opportunity
    Due to the short term nature of this role, extended vacation requests may not be approved. This 5 day per week position will work weekends and some stat holidays.
The University of Victoria is one of Victoria's largest employers and one of Canada's best diversity employers.

Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria's diverse academic programs, world-class research and commitment to civic engagement.


  • Job SummaryResidence Services, a unit within the division of Student Affairs, provides accommodation services, programming and education to the oncampus student community of 2300 beds and 181 Family Housing units, in addition to providing a summer conference operation for offcampus customers.


In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to student room assignments to support maximizing student occupancy and revenue throughout the year.

This is a high-volume, detail and service-oriented position that is required to meet daily, monthly and annual procedural deadlines; follows a complex series of administrative processes and schedules; is knowledgeable of and adheres to departmental and University policies and guarantees; and communicates extensively with students and in potentially sensitive situations.

The position provides accurate and timely service to students throughout the admissions process and during the year, as well as providing efficient assistance and clear communication to staff within the department in regards to Residence Services admissions and assignment processes.


  • Job Requirements
    Skills:
  • Midlevel clerical, administrative and computer skills, including experience with spreadsheets, property management, and database software
  • Proven ability to meet deadlines, remain organized and accurate, and work under pressure
  • Proven attention to detail; ability to manage large amounts of data and information, with accuracy and speed
  • Good planning skills; ability to prioritize workload
  • Ability to follow direction and comply with policies and procedures
  • Strong written and verbal communication skills, including the ability to write clear, accurate communications
  • Experience using Microsoft Office Suite (Word, Excel, Outlook), SharePoint, Adobe Pro and database software such as Banner with efficiency, accuracy and attention to detail
  • Excellent service skills; ability to respond to issues and complaints from students and parents with tact and diplomacy
  • Demonstrated good judgment and decisionmaking skills
  • Demonstrated math skills

Specialized Knowledge/Education:

Secondary school graduation or equivalent

Experience:


Must have a minimum of 1 year of recent experience in providing administrative support in a professional environment, preferably in a post-secondary setting, or an equivalent combination of education, training and experience.


Related work experience should include:

  • Experience with large and complex databases such as student records systems
  • Experience in a postsecondary environment

Preference will be given to applicants with:

  • Knowledge of university regulations, policies, and departments
  • Experience with Uvic information systems


We acknowledge and respect the Lək̓wəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓wəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

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