Supervisor-branch Operations

6 days ago


Surrey, British Columbia, Canada SBI Canada Bank Full time

SBI Canada Bank was established in Canada in 1982 as a wholly owned subsidiary of State Bank of India, the largest bank in India.

Supervisor-Branch Operations

This position reports to the Asst Manager/Manager /Head Retail and is primarily responsible for performing the following functions:

Roles & Responsibilities of Supervisor

  • Evaluate personal progress and actions to ensure alignment with Bank's vision and operational goals
  • Effectively communicate and interpret the Bank's strategic vision to employees within areas of responsibility
  • Work collaboratively with other Branch staff to achieve positive results
  • Enable subordinates to grow through feedback, instruction, and encouragement
  • Awareness and complete knowledge of Policies, Guidelines & Procedures of the Bank and ensure that the operations of the Bank are ins strict compliance and adherence to the Policies, Guidelines & Procedures of the Bank
  • Attract potential customers by answering product and service questions; providing information about other products and services
  • Answer enquiries courteously and resolve issues related to customer account
  • Follow Compliant Resolution Procedure
  • Act as Joint Custodian and discharge duties of handling Vault Operations, ATM Cash, Security Forms, Debit Cards
  • Account Opening
  • Initial interaction with customer, perform ascertain identity procedures formalities, fill out account opening form and other related activities including verification in Finacle
  • Post/authorize transactions in Finacle within rights prescribed in User Matrix
  • Obtain information such as declaration of source of fund, beneficiary details in case of remittances from the customer, wherever applicable
  • Ensure scanning of all vouchers, outward and inward clearing cheques, account opening forms, and related documents and record in the Register
  • Verify signature of all inward clearing cheques in Finacle and posting as per their posting rights including review of list of cheques, tallying amount, return memo etc prepared by CSR
  • Review of list for outward clearing instruments and posting as per their posting rights. Ensure timely receipt of credit of outward clearing in BMO account
  • Remittances
  • Attending to telephone calls/telemarketing of banking products
  • Checking inward mail receipt/entry/distribution
  • Checking outward mail/dispatch
  • Processing of all the transaction recelved over fax after ensuring authorization from Branch Head
  • Advise SR for generating and despatching GIC renewal advice with GIC disclosure
  • Sending of GIC Maturity Notices on periodic basis
  • Preparation of T5 slips and mailing to clients for verification of Assistant Managers & Branch Head
  • Preparation of TSA/NR4 return for verification of Assistant Managers & Branch Head
  • Safe Deposit Box operations
  • Balancing/ reconciliation/ renewal advising of RRSP accounts with OTC
  • Reconciliation of all office accounts (eg. Official cheque, sundry, suspense and
- charges) and BMO account

  • Fixed Assets reconciliation including Depreciation
  • Handling court/CRA/regulatory orders/notices
  • Checking Day books daily and escalate any discrepancy observed
  • Migrate customers to INB / Mobile Banking
  • Addition of new INB requests and follow up of for new/reset requests
  • Timely completion of online trainings
  • File and maintain records as per Bank's Record Retention Policy
  • Follow Bank's Privacy Policy
  • Assist Assistant Manager/Manager with any specific project
  • Act as an administrator for SGIC (Student GIC)
  • Responsible in checking SGIC Portal daily for any requests received
  • Responsible in sending the wire payment instructions for SGIC
  • Opening account and providing SGIC investment certificate upon receiving funds
  • Responsible in handling any queries related to KYC and account activations for GIC

Job Requirements

  • University degree in business, finance, economics, accountancy or similar area required.
  • Strong communication skills with ability to write clearly and concisely.
  • Strong analytical skills with ability to understand various operations and assess the effectiveness of controls.
  • Knowledge of the financial sector
  • Ability to problemsolve and multitask.
  • Work effectively in a group environment.
  • Ability to work in an environment of ambiguity and rapid change.
  • Experience using data analytics and visualization tools would be an asset.
We thank all applicants for their interest in this opportunity. Only those selected for an interview will be contacted. SBI Canada Bank is an equal opportunity employer.

Job Types:
Full-time, Permanent

Schedule:

  • Onsite and As per branch operating hours

Work remotely:

  • No

Job Types:
Full-time, Permanent

Salary:
From $42,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • Day shift

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Surrey, BC V3W 9Z1: reliably commute or plan to relocate before starting work


  • Surrey, British Columbia, Canada United Rentals, Inc. Full time

    _Great company. Great people. Great opportunities._If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United RentalsAs an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By...

  • Branch Driver

    6 days ago


    Surrey, British Columbia, Canada Gentek Full time

    Company DescriptionGentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and...


  • Surrey, British Columbia, Canada FortisBC Full time

    Branch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularSalary Min: $91,400.00 AnnuallySalary Max: $113,500.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: NoPosting End Date: December 10, 2023We're a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable...

  • Branch Manager

    6 days ago


    Surrey, British Columbia, Canada Marathon Hardware Full time

    Marathon Hardware has 6 locations across Canada and we proudly distribute thousands of innovative products throughout North America. Our products range from decorative hardware, hinges & opening systems, drawer slides, and kitchen storage accessories. Our roots have been firmly planted in Canada for nearly 30 years. We source products from around the world...

  • Branch Manager

    7 days ago


    Surrey, British Columbia, Canada Herc Rentals Full time

    The Branch Manager leads in the management and direction of the branch to ensure positive revenue generation, providing the highest standard of customer service and continued excellence in productivity. The Branch Manager will be responsible for supervising and managing a branch. They will oversee financial reporting, hire and train staff, and grow branch...

  • Selling Supervisor

    7 days ago


    Surrey, British Columbia, Canada Sunwing Travel Group Full time

    Join us in making vacation dreams come true**The OpportunityAre you searching for a fun, passionate travel loving team? -Sunwing has the EPIC work culture you have been searching for_. We are_ currently_ _looking _for a _Selling Supervisor **_to join us in making vacation dreams come true. _We are looking for a Selling Supervisor for our SellOffVacations...

  • Branch Manager

    6 days ago


    Surrey, British Columbia, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone -...

  • Branch Driver

    6 days ago


    Surrey, British Columbia, Canada GENTEK BUILDING PRODUCTS LTD Full time

    Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and we know that they...

  • Manager - Branch

    6 days ago


    Surrey, British Columbia, Canada EECOL Full time

    Why You'll Love EECOLWhen you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career...


  • Surrey, British Columbia, Canada Parrish and Heimbecker Full time

    Operations SupervisorJoin a team that shares your passion and enthusiasm for Canadian grain Fraser Grain Terminal (FGT) has an opportunity for a motivated, forward-thinking, and dedicated individual to bring their passion and hands on skills to a role as Operations Supervisorfor our terminal in Surrey, British Columbia.Fraser Grain TerminalThis brand new,...

  • Branch Manager Iii

    7 days ago


    Surrey, British Columbia, Canada TD Bank Full time

    Branch Manager III:BRJob Category - Primary Retail Banking ManagementWork Location th Street, Unit 40Employment Type RegularCity SurreyTime Type Full TimeProvince/State British ColumbiaHours 37.5Workplace Model OnsitePay DetailsDepartment OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with...


  • Surrey, British Columbia, Canada National Diabetes Trust Full time

    Our OrganizationThe National Diabetes Trust is Canada's largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for...


  • Surrey, British Columbia, Canada Brink's Incorporated Full time

    Locations: Surrey, BC- Department: Field Operations- Req ID: R47198The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many...


  • Surrey, British Columbia, Canada Apex Systems Full time

    Job#: Job Description: Position Overview: You're a construction leader with hands-on experience under your belt, but your knowledge of natural gas infrastructure is second to none. Safety for yourself and your peers is always your top priority, and all of your operations decisions are focused on safeguarding the well-being of everyone around you....


  • Surrey, British Columbia, Canada Forbes Bros Ltd. Full time

    Forbes Bros Ltd. is looking for qualified Operations Supervisor to join our growing FB Bullet team in Surrey BC. Specializing in shallow utility construction in the lower mainland, the Forbes team continues to see significant business growth in the region.The Operations Supervisor will oversee all aspects of a project from start to completion. They will...

  • Parts Supervisor

    6 days ago


    Surrey, British Columbia, Canada Great West Equipment Full time

    Parts Supervisor - 1 VacancyWork location:Great West Equipment AvenueSurrey, B.C.Succeeding in business is about more than selling great products. If you want to make a real impact, you have to provide something special to the community, and make accountability and integrity your number one priority.We're Great West Equipment, and we do just that. We're a...


  • Surrey, British Columbia, Canada British Columbia Public Service Careers Full time $69,761 - $79,323

    Scientific/Technical Off R21 On-Site Regular Full Time Temporary End Date BC Public Service - Ministry of Forests Forest Improvement and Research Management Branch Join the Tree Seed Centre team as our Cone & Seed Processing Supervisor a critical role in the preservation of BC's magnificent forests The Ministry of Forests delivers holistic resource...

  • Branch Manager

    7 days ago


    Surrey, British Columbia, Canada White Cap Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...


  • Surrey, British Columbia, Canada Dragonfly Full time

    Ride the next mile with us As a Supervisor, you will oversee the administrative aspects of parcel logistics operations within our organization. Your primary responsibility will be to ensure the efficient handling and distribution of parcels, while also managing administrative tasks such as scheduling, documentation, and data management. You will play a key...


  • Surrey, British Columbia, Canada NRI Full time

    A Day in the LifeAs an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.Shift: Monday - Thursday 1:00PM - 12:00AMWhat does success look...