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VP, Head of Life Underwriting and Claims
3 months ago
Job Title: Vice President of Life Underwriting and Claims
Location: Downtown Toronto (Hybrid)
Job Responsibilities
People Management:
- Manage a team of underwriters and claims professionals focused on production, research & development, audits, training, and client communication.
- Oversee team performance and production to ensure alignment with corporate goals and client expectations.
- Evaluate team performance, develop compensation strategies, and support career growth.
- Provide guidance on resolving underwriting problems generated by day-to-day caseloads.
- Oversee processes, systems, controls, and tools for underwriting and claims services.
- Foster collaboration within the company, both locally and globally.
- Be recognized as an expert and go-to resource for peers in the insurance industry.
- Enhance visibility and presence in the industry as a "knowledge expert" through writing, speaking, training, committee involvement, etc.
- Oversee underwriting policy and guidelines in the Canadian market.
- Lead underwriting efforts supporting pricing projects (e.g., RFPs) and client initiatives.
- Guide the team in research and development projects.
- Act as the Canadian underwriting expert on global projects and committees.
- Interact with client companies to develop customized programs (both SGLA and client-generated), revise underwriting requirements, and provide solutions to highly sensitive underwriting-related issues.
- Listen to clients' needs and respectfully explain the company's position.
- Build, nurture, and strengthen client relationships with their peers, their teams, and others within the industry.
- Serve as a mentor to the team during their interactions/negotiations with client companies.
- Stay informed about underwriting trends in Canada and other markets.
- Understand the current and potential role of technology in underwriting.
- Develop a vision for the future of underwriting.
- 10 + years of insurance/reinsurance underwriting experience.
- 3 + years of management experience within a life underwriting department.
- Expertise in individual life and critical illness insurance underwriting and knowledge of claims.
- In-depth knowledge of life and living benefit insurance industry products, distribution, and services.
- Demonstrate behaviors such as partnership, transparency, authenticity, innovative problem-solving, and passion.
- Ability to bring out the best in people and manage change.
- Strategic mindset paired with a focus on delivery and execution.
- Open-mindedness and curiosity to learn and challenge the status quo, both for personal growth and to improve the team.
- Self-motivated and autonomous.
- Excellent verbal and written communication skills.
- Bilingual: English and French is an asset.
- A bachelor's degree is required; advanced degrees are preferred.
- Designations such as Fellow Life Management Institute (FLMI) and Fellow of the Academy of Life Underwriting (FALU) or their equivalents are highly desirable.
Interested candidates please contact Maurice Reichberg at x.232 or forward your resume in confidence to . If you are working with another DGA recruiter, feel free to ask them about this position.
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