Dental Customer Service Representative

3 weeks ago


Calgary, Alberta, Canada Aurum Group Full time
Dental Customer Service Representative

We are a full-service dental company, with dental facilities across Canada and U.S. We offer competitive salary package, benefits, paid vacation, pension plan and an exciting career in the dental industry.

Essential Functions:

  • Customer service connect customers with the right team members within the company to provide information about products and services, answer questions, resolve issues, and take the extra mile to help customers.
  • Communicate with team members in a professional manner.
  • Resolve customer issues.
  • Maintain a positive attitude and work as part of a team.
  • Ability to follow directions and complete tasks.
  • Use critical thinking skills to solve problems and identify solutions.
  • Ability to manage time effectively in a fastpaced environment.
  • Ability to follow instructions and learn new processes.
  • Ability to work independently with little supervision or as part of a team.
  • Follow all company policies and procedures.
  • Take ownership for own actions and attitudes, not just the company.

Requirements:

  • High School Diploma or Equivalent; College Degree preferred. Bilingual is a plus.

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have Customer Service Experience?
  • Do you have any Dental education or experience, if so please explain
  • Do you prefer a team or independent work environment and why?

Work Location:
In person

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